Responsibilities

• Processing of stock-, third party- and Chain orders for the assigned customers
• Creation of price-offer calculations
• Coordination with Omya plants and selling units in the assigned countries
• Shipment / Export processing; incl. creation of documents and coordination with the forwarders
• Processing of letter of credits / cash against documents businesses.
• Arrange inspections in the plants for shipments
• Arrange customer-bonus credits for year-end closing
• Legalization of documents at the consulate / e-origin with Chamber of Commerce
• Coordination of claims with customers and selling units. Create and control the data in CRM. Creation of credit memos to claims if necessary.
• Send out dunning letters to customers and coordinate the credit limits of assigned customers.
• GR/IR checks and support for the assigned countries
• Administrational support for the sales manager or selling units for the assigned customers

Requirements

• Commercial apprenticeship, business administration degree, or equivalent qualification
• Federal Diploma of Higher Education in Foreign Trade, Supply Chain Management, or a comparable qualification
• 3+ years of professional experience in international trade, Export or Supply Chain operations
• Strong knowledge of export processes, customs regulations, Incoterms, and international trade documentation
• Experience handling Letters of Credit (L/C), Documentary Collections (CAD), and global transportation activities
• Solid SAP knowledge, ideally in MM and SD modules
• Customer-oriented and solution-driven personality with a strong commitment to deliver high-quality support
• Excellent communication, coordination, and stakeholder management skills in an international environment
• Strong analytical and process-oriented thinking
• High level of responsibility, reliability and ability to prioritize tasks effectively
• Very good English skills (written and spoken), additional languages are an advantage