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    OneCloud

    Marketing Technology

    Infrastructure Field Services Technician

    Charlotte, United StatesOn-SiteFull-timePosted 3mo ago
    All OneCloud jobs

    Job description

    Build the networks that keep businesses connected. Support customers. Solve technology challenges. Travel, grow, and make an impact every day.

    At OneCloud, we deliver innovative telecommunications and technology infrastructure solutions to businesses across the region. We are seeking a skilled and motivated Telecommunications & Technology Infrastructure Field Technician to join our growing Field Support Team. This exciting role combines hands-on indoor and outdoor infrastructure work with remote customer support, offering a unique opportunity to work with cutting-edge voice, data, and network technologies.

    As a Telecommunications & Technology Infrastructure Field Technician, you will be responsible for the installation, maintenance, troubleshooting, and support of telecommunications and network infrastructure solutions. If you enjoy working both in the field and in a technical support environment, thrive on solving problems, and take pride in delivering exceptional customer service, we'd love to hear from you.

    Duties/Responsibilities

    • Install voice, data, CATV, and paging cabling
    • Install phone systems, telephones, SIP telephone lines, cell booster equipment, networking equipment, POS registers, PCs, TVs, and peripherals
    • Pre-build, configure, and test phone systems and SIP equipment prior to installation
    • Provide on-site and remote maintenance support for all installed products and cabling
    • Provide on-site assistance to customer's networking team for various troubles and equipment upgrades
    • Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary
    • Install cable pathway systems, fire-stop systems, and various cables including twisted pair, fiber optic, coax, and other low voltage cables (cable trays, cable racks, J-hooks or D-rings)
    • Install, terminate, test, label and document structured cabling system and all types of fiber optic horizontal & backbone cables
    • Dress and route cable into telecommunications closets, modular furniture and other work area outlets
    • Build out telecommunications and equipment rooms
    • Function in a hybrid role providing both field and remote support for all services
    • Travel locally and out-of-state (currently servicing Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, and Florida)
    • Perform other related duties as assigned

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    OneCloud

    OneCloud is a company focused on defining marketing priorities, setting annual goals, and aligning brand messaging with its mission and values. They develop and execute brand strategy across multiple brands within their portfolio, ensuring consistent positioning, voice, and visual identity.

    View all OneCloud jobs
    Industry
    Marketing Technology
    Open roles
    4

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