Key Responsibilities
- Lead the investigation and resolution of External Failure Analysis Requests (EFARs) and customer complaints.
- Facilitate cross-functional teams in root cause analysis, corrective actions, and completion of 8D reports.
- Drive timely closure of customer and internal quality issues while ensuring effectiveness of corrective actions.
- Manage and coordinate quality concerns within the Assembly Front of Line manufacturing process.
- Review, monitor, and ensure timely completion and approval of GMRB dispositions.
- Monitor quality metrics, identify trends, and implement improvements to reduce defects and improve process performance.
- Partner with Manufacturing, Engineering, Supply Chain, and other support functions to drive continuous quality improvement.
- Support audits, customer visits, and quality system compliance activities as required.
Qualifications
Qualifications
- Bachelor's Degree in Engineering or a related technical field.
- Experience in manufacturing quality, customer complaint investigation, and root cause analysis.
- Strong knowledge of quality tools and methodologies, including 8D, CAPA, FMEA, SPC, and problem-solving techniques.
- Excellent communication, leadership, and cross-functional collaboration skills.
- Ability to manage multiple priorities and drive issues to closure.
- Six Sigma certification is an advantage; Green Belt certification is highly preferred.
About Us
onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.
