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    Oocl

    Shipping and Logistics

    Customer Service Representative - Intermodal Trucking

    Portsmouth, United StatesOn-SiteFreelance1+ yrs experiencePosted 3w ago
    All Oocl jobs

    Job description

    Customer Service Representative

    Suffolk Virginia

    Office address: 116 Dill Road, Suffolk, VA 23434

    Full-time, Monday-Friday, 8:00am – 5:00pm

    Maritime Delivery Services – an OOCL Company 

    Maritime Delivery Services (MDS) is an intermodal trucking company with 4 offices in the US. MDS has been in business since 2007 providing safe, reliable service with dedicated staff and business-oriented independent contractors.

    What benefits do we offer?

    • Medical
    • Dental
    • Vision
    • 401K
    • Vacation days
    • Paid Sick days
    • Paid Holidays
    • Education Assistance

    Job Duties:

    • Ability to work with drivers, assisting, and finding solutions
    • Set appointments with customers to maximize daily productivity
    • General bookkeeping including updating invoice registers, coding invoices, tracking charge backs to customers, drivers and terminals
    • Input new loads in system
    • Keep dispatch system updated with contact info and shipment delivery instructions
    • Provide assistance to external/internal customers regarding inland transportation and company standards
    • Measure and report performance of basic intermodal initiatives
    • assist customer service with timely capacity changes and reschedule appointments as need
    • Maintain and update dispatch system in accordance with Port of Virginia site
    • Manage drivers with service issues, ELD issues, safety concerns
    • Compile and process paperwork for quarterly fuel tax reporting

    Qualifications:

    • 1 year experience in Intermodal trucking office experience
    • Strong data entry skills

    Preferred Skills:

    • Port of Virginia site experience
    • General proficiency in office equipment (personal computers, fax, copier, calculator, data entry)
    • Strong communication and interpersonal skills
    • Be a team player - Interacts effectively with people externally and internally
    • Proficiency in MS Word, MS Excel and MS Outlook

    All employment is contingent upon the successful completion of a background check.

    MDS is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. MDS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at maritimedeliveryservices.com.

    Job details are sourced from the employer's original posting.

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    About the company

    Oocl

    OOCL is a global container transportation and logistics company.

    View all Oocl jobs
    Industry
    Shipping and Logistics
    Open roles
    10

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