Multichannel Engagement & Data Manager

You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a Multichannel Engagement & Data Manager, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.

About the job:

• Lead initiatives that advance our brands and strengthen our reputation worldwide.

• Mentor and uplift emerging talent while pushing your own growth and influence.

• Put purpose into practice — embedding sustainability, access and social impact into every decision.

• Model the challenger mindset: question complexity, act with integrity and make things radically simple.

• Help shape a culture that’s ambitious, collaborative and serious about recognition and belonging.

Main responsibilities:

• Analyze data and create insightful reports and dashboards in Power BI to support business decision-making

• Collaborate closely with team members and regional stakeholders to identify content opportunities and recommend the most effective communication formats and approaches

• Leverage data, insights, and performance metrics to optimize activities and drive continuous improvement of multichannel engagement. Monitor industry trends and best practices to inspire innovation and enhance communication strategies

• Manage Salesforce Marketing Cloud, analyze campaign performance, and optimize processes to improve operational efficiency and campaign effectiveness

• Support compliance and data protection processes (DPR/DPO), ensuring that digital activities adhere to legal requirements and internal company policies

• Manage processes related to personal data protection and marketing consent in full compliance with GDPR regulations

• Oversee the collection, registration, and management of marketing consents (e.g., through QR-based forms), collaborating with CRM teams to ensure accurate consent management and handling consent withdrawals

• Support procurement and administrative activities, including purchase order management and coordination with internal departments. Provide support in user administration, training content management, and the maintenance of materials published on e-learning platforms

About you:

• Experience: Experience in the pharmaceutical or FMCG industry

• Education: University degree (Bachelor’s or Master’s degree) in Business, Economics, Life Sciences, Data Analytics, or a related field

• Skills: Excellence in MS Excel, working knowledge of BI tools, strong analytical and presentation skills, Responsibility and reliability, independence, and a positive, proactive approach to problem-solving, a strong sense of responsibility and autonomy, proactive, empathetic, and results oriented

• Languages: Fluent in English (B2 or higher)

This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world. If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you. We are challengers. We are Opella.

About Us:

Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting.

At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers. Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Opella values diversity in all its forms and is committed to fostering a workplace where everyone can belong and excel. We welcome and encourage applications from people of all backgrounds. Find out more about our mission at www.opella.com.

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