Who we are Open Government Products (OGP) operates like a startup within government. We are a team of engineers, designers, and product managers who build technology for the public good. We work in small, autonomous teams to identify areas where technology can improve lives, test prototypes with users, and bring the best ones to launch. We use and release open-source software, keep a flat hierarchy, and bypass bureaucracy to deliver concrete impact to the public .
The opportunity
Today, when a citizen waits weeks for a government decision, the delay is manual work: checks, tracking or data collation done by hand. Multiply that by a hundred cases per officer, and thousands of officers in government. Launching something new is no faster. A new initiative might take months to be launched, most of that spent building the tech to operationalize it at scale. We envision a government that can respond to the needs of citizens in days, not months.
Fully operational workflows are built quickly, from existing integrated tools, not expensive custom builds. Public officers are freed up from copy-and-pasting, leaving more time for human judgment, empathy and frontline support. Automated checks run so that no case falls through the cracks, and no citizen is left in limbo. Why this is hard (and interesting) Thousands of variations . No two agencies work exactly the same way.
We need to understand that diversity deeply enough to build useful foundations without fragmenting into custom solutions everywhere. Thinking in systems . Agencies use different tools and technology stacks. What we build has to work across them while making workflows faster, more reliable and easier to monitor. Encapsulating complexity . The system needs to provide orchestration, identity and auditability while remaining simple enough for public officers to understand and manage.
Responsible by design . Automation can make it tempting to check less. The system must preserve human judgment where it matters while ensuring reliability everywhere else. What you'll own You’ll join a lean team of 7 that owns Plumber, our Zapier-like workflow builder. It supports some critical flows today, but reaches only 2% of public officers. Connectors to common government tools, M365, Telegram, Slack and more are available out-of-the-box.
Your job is to build this into the engine most government operations eventually run on. How we get there is an open question — this is a Lead role where you’d own the vision, strategy and execution. You’ll end up knowing government workflows better than anyone, and you’ll use that to turn months of work into days.
What we're looking for
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Open Government Products builds technology products and digital services for the Singapore government.