The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager.
Essential Functions
Attract and retain customers by providing unsurpassed customer service Greet customers and explain the process in a transparent way Assist patients with merchandise selection, fitting frames, and dispensing eyewear Solve visual problems or challenges for customers Managing customer transactions at time of purchase Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction Assist customers in selecting frames and lenses that are best suited for their vision, lifestyle, and budgetary needs.
Suggest improvements and recommend solutions to problems Assist other retail associates with difficult and complex areas of customer product needs and prescriptions Handle tasks such as taking and recording measurements, adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact Inform Office Manager of any office problems noted by staff, doctors, or patients Perform all tasks assigned by Office Manager
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Optical Outlets is a company focused on providing optical services and eyewear. They aim to attract and retain customers by offering unsurpassed customer service, assisting with merchandise selection, fitting frames, dispensing eyewear, and solving visual problems.