Are you someone who thrives in a progressive, fast-paced, deadline-driven environment? Are you eager to be a part of an up and coming enterprise and excited to help build it from the ground up?
The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the brand. The Customer Service & Sales Coordinator’s main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive brand image. The few coveted spots in the customer-facing team will be trained in all product knowledge and customer service / sales techniques and how these translate across all departments of our firm.
If you are up for a challenge, the main responsibilities include but are not limited to:
What we are looking for in our next team member:
Education and/or formal training:
High school diploma or GED equivalent.
Excellent interpersonal skills
Ability to identify and meet customer’s needs and requirements
Exceptional customer service skills
Punctual, regular, and consistent attendance is required
Knowledge, skills and abilities:
Excellent verbal and written communication skills
Must be self-motivated with a demonstrated ability to work independently in a fast paced environment
Ability to establish and maintain effective relationships with customers
Strong team and interpersonal relationship skills conducive to team development
Ability to work independently, make judgment decisions and demonstrate consistent follow through
Creates and maintains customer loyalty by serving customers above and beyond their expectations
Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times
All your information will be kept confidential according to EEO guidelines.
Send in your resume today!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams’ growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.