Outreach is hiring a full-time Revenue Cycle Specialist to support accurate and efficient revenue cycle operations for Outreach Counseling & Psychological Services. This position supports insurance eligibility and benefits verification, claims management, payment posting, account reconciliation, and related financial activities. Working closely with Clinical Operations and Finance, this role helps ensure timely reimbursement, accurate records, and strong stewardship of client and payer information while supporting Outreach's mission.
Benefits & Compensation
- $24.50-$28.00 per hour, based on education, experience, and qualifications.
- Paid vacation, agency holidays, sick days, Illinois Paid Leave, and wellness days.
- Health, Dental, and Vision Insurance.
- Life Insurance, Short-Term Disability, and Long-Term Disability Insurance.
- 403(b) Retirement Plan.
- Employee Assistance Program and Employee Discount.
- A mission-driven environment that fosters professional growth and development
Responsibilities
- Verify insurance eligibility, benefits, authorizations, and coverage requirements for counseling and psychological assessment services, including Medicaid and Medicare.
- Prepare and submit electronic insurance claims and track, investigate, and resolve claim errors, rejections, denials, and unpaid claims.
- Review and post payments and remittances, maintain accurate client accounts, and respond professionally to billing questions from clients and staff.
- Reconcile client payments and credit card transactions across the payment processor, EHR, and accounting records and support general ledger recording in partnership with Finance.
- Maintain accurate payer, billing, and client account information and complete routine quality assurance reviews and billing reports.
- Partner with Clinical Operations, Finance, clinicians, and the EHR Help Desk to troubleshoot billing workflow issues and resolve discrepancies.
- Ensure billing practices comply with HIPAA, Medicaid, Medicare, private insurance requirements, organizational policies, and applicable regulations.
- Identify recurring billing errors and workflow inefficiencies and recommend practical process improvements that strengthen revenue cycle performance and client service.
