Engineering Manager - Foundational Services

Join Outside as an Engineering Manager for the Foundational Services team! You will manage 2 groups of engineers responsible for building shared services used within all products in order to provide a seamless experience. From the way people log in, update their account, and access their benefits, this team is tasked with delivering high-quality products & services at every touch point across our products.

As a leader, your primary role is to put the goals of our customers and business first, drive product and architecture decisions with your product and design counterparts, and help your team reach its maximum potential. You'll work closely with engineering leaders across Outside to set technical strategy and direction. You are accountable for the health and execution of these services and the team that builds them and so your skillset should also be sound in architecture, feature development, and code review.

Leadership & Culture

• Build and maintain a collaborative team culture that reflects the division's values: community > company > team > individual, transparency by default, and assuming good intent and expertise from others
• Foster an environment where engineers understand the business impact of their work at every level
• Model good hygiene - fix what's broken, clean up what's messy, and hold the team to the same standard
• Manage conflict constructively, ensuring disagreements are resolved with low ego and a bias toward action
• Work closely with the team’s Product Manager to help drive the road map while maintaining scope and technical boundaries

People Management

• Run regular 1:1s and goal-setting conversations that keep engineers aligned on expectations and growing toward their interests
• Actively seek out challenging, impactful work for each engineer based on their skills and career goals, while giving them room to occasionally fail and learn
• Facilitate feedback conversations early and often - both giving and receiving
• Participate in hiring to identify candidates who will strengthen the team's culture and technical capability

Cross-Team Collaboration

• Build relationships with partner teams (Media, Mapping, and others) so that Identity & Subscription becomes the default foundation for Outside products as they expand
• Triage inbound requests from customer service and cross-team stakeholders - distinguishing bugs, one-off fixes, and larger misunderstandings of platform capabilities
• Communicate clearly across audiences, from engineers to product managers to senior leadership, adjusting depth and framing for each

Technical Leadership

• Engage deeply with the team's architecture and technical decisions to ask good questions, identify tradeoffs, and provide meaningful direction without needing to be in the code
• Ensure technical decisions are documented with clear tradeoffs
• Facilitate planning exercises that surface unknowns and produce reliable estimates, accounting for tech debt and competing priorities
• Author and mentor engineers on technical planning documents
• Establish and model modern engineering practices including CI/CD, distributed tracing, DORA metrics, observability dashboards, and LLM-assisted development
• Get hands-on when needed, prototyping or spiking to help the team communicate tradeoffs or unblock experimentation

What We Offer:

This is a fully remote role, and we welcome applicants based anywhere in the United States or Canada. The disclosure below is provided specifically to satisfy Colorado's pay transparency law for roles that could be performed there, it does not limit who may apply.
Entirely remote job that could be performed in Colorado: Employees can expect to be paid a salary of  between $150,000 to $180,000.  Additional compensation may include a bonus or commission . Additional benefits include health care, vision, dental, retirement, Flexible Time Away,  sick leave, and more.  This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.