Inside Sales Account Manager

Inside Sales Account Manager | EMEAI (West Territory)

Oxford, UK / Remote within West Territory (Hybrid options available)

At Oxford Nanopore Technologies, we're transforming the way the world understands biology through our pioneering DNA and RNA sequencing technology. As we continue to expand across the EMEAI region, we're looking for an ambitious and customer-focused Inside Sales Account Manager to join our growing commercial team.

This is an exciting opportunity for a sales professional who enjoys building relationships, developing new business, and working in a fast-paced, target-driven environment. You'll be responsible for driving revenue growth across the West Territory, managing a portfolio of accounts, and identifying opportunities to expand the adoption of Oxford Nanopore's technology.

While this is primarily an inside sales position, the successful candidate will be expected to undertake approximately 10% travel within the territory for customer meetings, relationship-building activities, and key account visits.

What you'll be doing

• Deliver against territory revenue targets through new business development and account growth.
• Build and maintain a strong sales pipeline through proactive prospecting and lead generation activities.
• Manage relationships with existing customers, ensuring a high level of engagement and customer satisfaction.
• Conduct customer meetings both virtually and in person, with occasional travel across the West Territory to support strategic account development.
• Partner closely with Marketing to execute targeted campaigns and convert leads into opportunities.
• Collaborate with Field Sales teams, Sales Development Representatives, and Channel Partners to maximise territory performance.
• Identify competitive opportunities and drive the adoption of Oxford Nanopore solutions across your market.
• Maintain accurate pipeline visibility, forecasting, and account planning using Salesforce and other sales enablement tools.

About you

We're looking for someone who combines commercial drive with strong relationship-building skills and a genuine enthusiasm for helping customers succeed.

You'll ideally have:

• Experience in inside sales, account management, business development, or a similar customer-facing commercial role.
• A track record of achieving or exceeding sales targets.
• Strong communication and influencing skills, both written and verbal.
• Confidence engaging customers through phone, video, email, and occasional face-to-face meetings.
• Excellent organisational skills and the ability to manage multiple opportunities simultaneously.
• Experience using CRM systems such as Salesforce.
• A willingness to travel approximately 10% of the time within the West Territory for customer visits and internal meetings.
• Previous experience in life sciences, biotechnology, healthcare, or another technical/scientific industry would be advantageous, but is not essential.

Why join Oxford Nanopore?

• Be part of a company at the forefront of genomics innovation.
• Work with cutting-edge technology that is having a real impact on science and healthcare globally.
• Join a collaborative, inclusive, and high-performing team.
• Benefit from ongoing learning, development, and career growth opportunities.
• Help deliver our vision of enabling the analysis of anything, by anyone, anywhere.