SUMMARY: Responsible for managing sales, staff training, and developing specific business plans; implementing account and Company procedures; bringing effective solutions for complex business issues; and possessing the ability to utilize effective techniques to stimulate sales growth for assigned accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Develop and provide strategic leadership/input to staff.
- Follow specific company guidelines regarding pricing structures related to specific customer accounts, with ability to understand and identify customer requirements.
- Ability to explain and interpret Customer Marketing Agreement and other programs to customer and sales team. Assist in negotiation of contracts.
- Adhere to Company standards to protect Company integrity.
- Maintain contact with Sales Manager and Leadership Team to communicate sales strategy and direction.
- Evaluate/compare pricing and other programs with those of other customers by analyzing other plans, surveys, and other information.
- Maintain assigned account files and records. Prepare/file reports on issues with customer location.
- Implement and manage Company Merchandising Standards. Ensure that the account meets Company Merchandising Standards related to product supply and rotation.
- Maintain account specific data and sales history on palm unit, to include inventory control and account management information.
- Log daily sales calls, appointments, and office time.
- Create correspondence, reports, presentations, and other documentation as required by position.
- Meet customer service expectations through daily communication, problem solving, and appropriate follow-up.
- Maintain professional team relationship with co-workers and customers with whom contact is made.
- Communicate account activities to designated parties.
- Complete required paperwork daily for assigned accounts.
- Participate in sales team meetings.
- Develop and follow store visitation rotational schedule.
- Follow management weekend rotational schedule.
- Train, evaluate, and develop team members.
- Other tasks as assigned by Management.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES: Lead, manage, and supervise subordinate staff. Maintain direction and compliance with Company’s policies and applicable regulations/laws.
COMPETENCIES: Excellent interpersonal and written/verbal communication skills, with demonstrated management, marketing, and organizational skills.
