JOB DESCRIPTION: SENIOR ASSOCIATE ENTERPRISE RISK MANAGEMENT
Sector: Financial Services
Location: Lagos, Nigeria
Reporting to: Head, Risk & Compliance
Experience: Minimum 7 years of experience working in risk management environment or similar role.
ABOUT PAGA
Paga is on a mission to enable one billion Africans and millions of SMEs to pay, preserve hard-earned income, participate in global trade, and purchase goods and services at home and abroad. We have built a multicurrency, cloud-based payments and financial services engine that leverages multiple business services built on the same best-in-class infrastructure to serve the ecosystem through three businesses - Paga Engine (Enterprise B2B - www.pagaengine.com); Paga (Consumer - www.Paga.com); and Doroki (SME Retail - www.doroki.com).
Paga has three licenses with the Central Bank of Nigeria – mobile money, international remittance, and a microfinance bank. Paga is headquartered out of the United Kingdom and has operating entities in Nigeria, United States, and Ethiopia. As a product-focused fintech, our risk landscape is defined by the speed of our releases. You will work closely with Engineering, Product, and Infrastructure teams to ensure that our payment systems remain resilient, secure, and compliant without stifling innovation. Founded in 2009, Paga now serves millions of users and businesses across Africa and beyond.
ABOUT THE ROLE
The Enterprise Risk Manager will be responsible for supporting the head in the development, re-design, implementation and maintenance of the risk management framework within Paga in line with the company’s strategic plans and its 3rd party activities. This includes developing and maintaining detailed risk management policies and processes and working with key business stakeholders to facilitate the embedding of these across the organization. The Risk Manager will also be responsible for the ongoing review and challenge of risk framework effectiveness and the implementation of risk management best practice.
PRIMARY RESPONSIBILITIES
KEY PERFORMANCE AREA
Managing Relationships
- Provide support to key business stakeholders in implementing the risk framework
- Work closely with the Head of risk in defining the company’s risk appetite
- Manage the relationship with the 3rd party outsourced provider risk representatives
- Engage with company-wide risk champions
- Primary contact for significant incidents or risk events
Managing Process and Administration
- Provide support to the Head of risk, in the design, documentation, communication and implementation of the risk management framework
- Prepare, maintain and communicate detailed risk management policies and processes including the risk and control self-assessment process.
- Lead the risk assessment process for the company’s key products and projects.
- Assist in the annual review of the risk management policy (and supporting documents) in preparation for Board sign off, communicating amendments to business areas as required.
- Scope and deliver the ongoing self-assessment of risk management processes and procedures, scoping, agreeing and implementing improvements as required
- Review, assess and report significant risks and issues identified or reported by the business in line with the incident management process and assist the business in defining and agreeing remedial action
- Develop and monitor Key Risk Indicators (KRIs) tailored to a high-growth fintech environment.
- Monitoring the implementation of action plans to address key risks on the risk and control self-assessments/risk registers.
- Prepare and collate monthly risk reporting to the Head of Risk, Compliance and internal Audit and management.
- Lead the identification and assessment of risks related to our technology stack, including cloud infrastructure, API integrations, and third-party dependencies.
- Evaluate IT change management processes to ensure that product updates do not introduce security or operational vulnerabilities.
- Review new product features to identify and assess risks related to fraud, transaction integrity, and data privacy, ensuring appropriate controls are embedded at the design stage.
- Assist key business stakeholders in identifying and responding effectively to risks arising from internal changes or external events.
- Assist in the preparation of comprehensive risk reports for the Management Committee and the Board.
KEY COMPETENCIES
- Managing people & Initiatives
- Take ownership for workload and is proactive in approach
- Multitask and manage competing priorities
- Organized, Collaborative, Flexible, Creative and resourceful
- Manage time effectively, personally and on behalf of others
- Strategic communication and Stakeholder Diplomacy
- Demonstrate sufficient self-awareness to identify personal strengths and areas for development
- Ability to analyze and problem solve
- Incidence Response, Resilience, and Attention to detail
KNOWLEDGE AND SKILL REQUIREMENTS
- Bachelor’s degree with a minimum in an analytical field such as engineering, finance, computer science, mathematics, economics, etc
- At least 7 years relevant work experience
- Knowledgeable in technology
- Knowledge of risk management and auditing.
- Must have completed the mandatory NYSC
- Previous experience in a risk management role within financial services ideally within a Platform environment
- Excellent knowledge of industry best risk management practice.
- Experience in developing and implementing risk management policies and processes
- Experience of reviewing 3rd party risks
- Ability to understand and articulate the commercial benefits of effective risk management
- Excellent communication, relationship management and influencing skills
- Ability to build and maintain effective internal and external relationships
- Ability to analyse, present and report risk management data to senior stakeholders
- Team management skills including day to day training, supervision and performance management
Click on this link https://paga.bamboohr.com/jobs/ to apply for this job.
We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.
