Summary: We are seeking a Bilingual Pawnbroker who excels at building trust with guests, accurately evaluating merchandise, and responsibly acquiring products through pawn loans, purchases, and trade-ins. This role focuses on product acquisition and valuation, with an emphasis on jewelry, while also evaluating consumer electronics, tools, and other collateral items. The ideal candidate is confident, detail-oriented, and skilled at explaining value, loan terms, and buying options clearly and professionally.
Essential Duties and Responsibilities:
1. Greet guests professionally and establish rapport to create a welcoming and trustworthy experience.
2. Evaluate jewelry, consumer electronics, tools, and other merchandise to determine authenticity, condition, and resale value.
3. Accurately explain pawn loans, purchases, and trade-in options, including loan terms, interest, and redemption policies.
4. Conduct thorough testing of jewelry using approved tools and methods to ensure accuracy and maximize profitability.
5. Test consumer electronics and tools to verify functionality and condition prior to acquisition.
6. Negotiate purchase and loan offers in accordance with company guidelines while maintaining excellent guest service.
7. Properly document all transactions using the point-of-sale system, ensuring accuracy and compliance.
8. Clean, tag, and prepare acquired merchandise to meet company quality and merchandising standards.
9. Assist with merchandising products on the sales floor as needed to support store operations.
10. Promote Karat Rewards, Trade-In and Jewelry Trade-Up programs to drive repeat business and guest satisfaction.
11. Assist the Web Sales Specialist with packaging, shipping, and preparing products to be photographed and listed online.
12. Maintain a clean, organized, and secure work environment, including intake and evaluation areas.
13. Attend required training sessions and store meetings to stay current on valuation standards, compliance, and best practices.
14. Enforce safety, health, security, OSHA compliance, and loss prevention policies.
15. Perform other duties as assigned by management.
$20.00 - $25.00 an hour
Job details are sourced from the employer's original posting.
Open job postingAbout the company
This company is involved in the online retail of jewelry, gemstones, and precious metals, requiring detailed product listing and marketplace management.