Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
Be part of an iconic development set to redefine Eswatini’s business and event landscape.
Lead a world-class team in delivering exceptional experiences.
Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The F&B Captain will lead service operations during events, ensuring high-quality service, coordination, and guest satisfaction.
Key Responsibilities:
Supervise and coordinate service staff during events.
Ensure smooth and efficient service delivery.
Maintain guest satisfaction by monitoring service standards.
Provide training and guidance to F&B servers.
Address guest complaints and resolve issues promptly.
Prepare reports on event performance and suggest improvements.
Candidate Requirements:
Previous experience as an F&B Captain or supervisor.
Strong leadership and communication skills.
Ability to multitask and work under pressure.
Knowledge of event service standards and protocols.
Professional appearance and demeanor.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
A hospitality company operating hotels and resorts, including the International Convention Center property.