Are you an organised and detail-oriented professional with a passion for supporting aged care communities?
About Us
At Palm Lake Care, care isn’t just what we do it’s who we are. As a proud, family-owned organisation, we’ve built our reputation on values that put people first. Across our seven premium aged care communities, we provide personalised residential, respite, and palliative care in vibrant, welcoming environments where every resident feels truly valued.
Our team is united by a simple promise, I will make a difference for you, right now. That belief drives us to go the extra mile because the little things often matter most. Here, respect is at the heart of every interaction with residents, families, and each other because how we treat people conveys everything about us as a company and you as an individual.
Our Palm Lake Promise to you is that here, you will make a difference.
Position Details
We are seeking an experienced Administration Officer to join our dedicated Palm Lake Care Beachmere team. This is a full time permanent role working between Monday to Friday 8am-5pm to provide essential clerical and receptionist support to the Service Manager while handling administrative tasks related to the aged care residence.
Responsibilities
Reporting to the Service Manager, you'll be instrumental in assisting smooth day-to-day operations and contributing to a welcoming and efficient environment for residents, staff, and visitors. Key duties will include:
Manage rosters and staff scheduling, ensuring timely shift replacements.
Handle visitor sign-ins and maintain accurate records.
Provide front desk reception support, including visitor sign-ins and general enquiries
Assist with HR administration, including onboarding and exit documentation.
Support accounting tasks such as invoicing, banking and financial documentation.
Coordinate uniform orders for staff.
Foster professional relationships with residents, staff, and external stakeholders.
Maintain confidentiality and comply with all workplace policies and procedures.
What We’re Looking For
To thrive in this role, you will bring:
Previous experience in an administrative role (aged care experience desirable).
You'll Stand Out If You Have:
Payroll and rostering experience
Why Join Us?
At Palm Lake Care, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:
Join a Team That Cares!
We believe belonging and connection are fundamental rights of ageing. If you’re ready to make a meaningful impact through the joy of food and hospitality, we’d love to hear from you.
As an inclusive and culturally sensitive workplace, we invite individuals from Aboriginal and Torres Strait Islander backgrounds, and all walks of life, to apply.
Apply now and become part of a team that truly cares.
All applicants must provide a valid national police check and undergo a pre-employment medical assessment.
Please note, all Palm Lake Care Communities are smoke-free workplaces.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Palm Lake Group is a hospitality company that owns and operates a portfolio of resorts and hotels.