Crew Member - Hartsfield-Jackson Atlanta International Airport

Restaurant Team Member / Crew Member

Paradies Lagardère Dining Division

Hartsfield-Jackson Atlanta International Airport

Create Exceptional Guest Experiences. Inspire Memorable Journeys.

At Paradies Lagardère, we believe great hospitality goes beyond serving food. It's about creating welcoming experiences that make every traveler's journey a little better. Whether guests are beginning a vacation, traveling for business, or returning home to loved ones, every interaction matters.

Our mission is simple:

To deliver first-class experiences that exceed the expectations of every guest, business partner, and team member we serve.

As a Restaurant Team Member / Crew Member, you'll play an important role in bringing that mission to life through outstanding customer service, quality food preparation, and a commitment to creating exceptional dining experiences.

Why Join Paradies Lagardère?

Working in our airport dining locations offers the excitement of a fast-paced restaurant environment while serving guests from around the world. Every day presents new opportunities to learn, grow, and make a positive impact.

When you join our team, you'll have the opportunity to:

• Gain valuable restaurant and hospitality experience
• Work with nationally recognized brands and local dining concepts
• Develop customer service and food service skills
• Build your career with a company that promotes from within
• Be part of a team culture built on trust, respect, innovation, and excellence
• Create memorable experiences for travelers from across the globe

More Than a Team Member. An Experience Creator.

As a Restaurant Team Member, you'll help deliver the exceptional service and hospitality that define the Paradies Lagardère experience.

You'll greet guests with a smile, prepare food and beverages according to quality standards, process transactions accurately, and support a clean and welcoming environment. Your work helps ensure every guest leaves satisfied and every visit is a positive part of their journey.

What You'll Do

Deliver Outstanding Guest Service

• Welcome guests in a friendly and professional manner
• Take food and beverage orders accurately and efficiently
• Answer questions about menu items and make recommendations
• Provide prompt service in a fast-paced environment
• Resolve guest concerns professionally and involve management when needed
• Create positive experiences through exceptional customer service

Prepare and Serve Quality Food

• Prepare food and beverages according to recipes and brand standards
• Maintain quality, consistency, and presentation standards
• Follow food safety and sanitation procedures at all times
• Assist with stocking and replenishing food, beverages, and supplies
• Support efficient operations during peak business periods

Operate the Point-of-Sale System

• Process cash, credit card, and digital transactions accurately
• Handle cash according to company procedures
• Balance speed and accuracy while serving guests
• Ensure proper cash handling and loss prevention practices

Maintain a Clean and Safe Environment

• Keep workstations clean, organized, and fully stocked
• Assist with cleaning dining rooms, kitchens, equipment, and service areas
• Remove trash, wash dishes, sweep, mop, and complete sanitation tasks
• Follow all local, state, and federal food safety regulations
• Maintain a safe environment for guests and team members

Support a Positive Team Culture

Our culture is built around our TRIFIC values:

Trust. Respect. Integrity. First-Class. Innovation. Commitment.

We're looking for team members who:

• Enjoy helping people
• Bring positive energy to work each day
• Support and encourage teammates
• Take pride in their work
• Demonstrate reliability and professionalism
• Thrive in a collaborative environment

What We're Looking For

Required Qualifications

• High School Diploma or GED preferred
• Excellent customer service and communication skills
• Ability to work in a fast-paced restaurant environment
• Basic math and cash-handling skills
• Ability to multitask and prioritize responsibilities
• Ability to work independently and as part of a team
• Reliable attendance and punctuality

Preferred Qualifications

• Previous restaurant, food service, hospitality, or retail experience
• Cashier or point-of-sale experience
• Food Handler Certification or equivalent
• Experience in quick-service, fast-casual, or high-volume restaurant environments

Success in This Role Looks Like Someone Who:

• Has a passion for hospitality and customer service
• Enjoys working with people
• Learns quickly and adapts to changing priorities
• Maintains a positive attitude under pressure
• Takes ownership of their responsibilities
• Consistently delivers a great guest experience

Physical Requirements

• Ability to lift up to 25 pounds
• Ability to stand and walk for extended periods
• Frequent bending, reaching, lifting, and repetitive motions
• Ability to work in varying temperatures and busy restaurant environments

Schedule Requirements

Airport operations never stop, and neither do the opportunities to create exceptional guest experiences.

Candidates must be available to work flexible schedules that may include:

• Early mornings
• Evenings
• Weekends
• Holidays

Our Commitment to You

At Paradies Lagardère, we're committed to creating a workplace where all team members feel welcomed, supported, and respected. We believe diverse perspectives strengthen our team and help us deliver exceptional hospitality experiences.

Ready to Join Our Team?

If you're looking for an opportunity to grow your hospitality career, provide outstanding customer service, and work in an exciting airport environment, we'd love to meet you.

Join Paradies Lagardère and help create memorable experiences for travelers from around the world. 🚀

*Average earnings are based on current team member experience and include tip income. Actual earnings may vary based on location, shift, hours worked, and business volume.

This position description is merely intended to describe the primary elements of the position.  Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary.  This position description does not constitute an employment contract of any kind.  

Paradies Lagardère is an equal opportunity employer