Police Dispatcher

$5,000 Sign on Bonus

Compensation: $43,680- $60,132 per year (based on experience)

Primary Purpose
Receives, records and dispatches service calls and requests to ensure that security and public safety needs at Parkland facilities are handled in a timely manner.
Minimum Specifications
Education

• High school graduate or GED.

Experience

• Prefer previous law enforcement experience.

Equivalent Education and/or Experience

• None

Certification/Registration/Licensure

• Must obtain within one year from date of hire or placement in role Basic Telecommunications Certification from the State of Texas.

Skills or Special Abilities

• Must pass extensive background investigation.

• Must pass a pre-employment polygraph.

• Must be able to demonstrate multi-tasking abilities.

• Must be able to demonstrate a working knowledge of personal computers.

• Must have effective written and oral communication skills.

• Must be able to make sound judgments.

• Must remain calm and effectively respond during stressful and/or high pressure emergency situations.

• Must deal with the public and fellow employees in a tactful and diplomatic manner.

Responsibilities

• Receive, record, and process requests for service or assistance and radio dispatch officers to provide appropriate police response.

• Operate National and State Criminal Information Network Systems. Maintain the confidentiality of all data entered or removed from the system including system activities.

• Provide supervisors with information concerning access authorizations into hospital units, offices, and restricted parking areas to prevent unauthorized access by unauthorized persons.

• Monitor Parkland Fire Alarm System. Dispatch appropriate responses ensuring safety and security of patients, visitors, employees and Parkland facilities.

• Monitor Closed Circuit Television Systems observing internal and external locations of Parkland facilities ensuring the safety and security of all persons and facilities.

• Stay abreast of the latest developments, advancements and techniques used in police communication operations.

• Maintain a working knowledge of current laws, policies, procedures, and regulations that impact or govern law enforcement and public safety.

• Monitor and report Communications Center equipment malfunctions, inform supervision of problems and initiate repair requests to ensure equipment remains operational.

• Accurately record and/or distribute police department confidential information requests to appropriate supervisory staff and administrative officials of the department as requested.

Sign on Bonus

• Parkland is offering a $5,000 hiring incentive for eligible Dispatcher candidates.

• To qualify for this incentive, applicants must: Not be current Parkland employees and must not have been employed by Parkland within the past 12 months