Install Service Technician

Install Service Technician Job Description

Job Title: Install Service Technician

Job Type: Full-Time

Schedule: Monday – Friday, typical work hours with potential for overtime, evenings, or weekends depending on project needs

Compensation: Based on experience, specific skills and certifications

About the Company

Parks Building Solutions is a rapidly expanding building material distributor with showrooms and full-service distribution locations in Raleigh, Fayetteville, and Sanford, North Carolina. The company provides residential and commercial builders with a broad range of products and services, from design through installation, with the goal of serving as a one-stop resource for building material needs.

Our values are Integrity - in all matters; Respect - for all; Teamwork - accountable always; and Innovation - to lead our markets in new ideas and actions. 

Position Purpose

The Install Service Technician is responsible for delivering, installing, servicing, and repairing a wide variety of building materials and products at customer locations. This includes windows, doors, siding, insulation, cabinetry, or similar items sold by the company. The technician ensures installations meet company standards, manufacturer specifications, and customer expectations.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance.
• Paid time off and paid holidays.
• Life insurance.
• Short-Term and Long-Term Disability coverage.
• Accident and Critical Illness coverage.
• Retirement savings plan with company matching.
• Opportunities for professional development and advancement.
• A supportive and inclusive work environment that fosters growth and innovation.

Duties and Responsibilities

• Install and service building products according to company and manufacturer standards
• Perform inspections, diagnostics, and repairs on previously installed materials
• Interact with customers professionally on-site, ensuring satisfaction and addressing concerns
• Read and interpret work orders, blueprints, and technical drawings
• Load, transport, and unload materials safely using appropriate tools and equipment
• Maintain accurate records of work performed, including materials used and time spent
• Perform routine maintenance and upkeep of installation tools, equipment, and vehicles
• Ensure job site cleanliness and safety before, during, and after installation
• Follow all OSHA, company, and safety policies and procedures

Knowledges, Skills and Abilities

• Installation practices for building materials such as windows, doors, siding, or cabinetry
• Construction methods, tools, and safety regulations
• Blueprint and schematic reading
• Basic mechanical, electrical, and carpentry principles

• Using power tools and hand tools safely and effectively
• Measuring, cutting, and fitting materials with precision
• Diagnosing product or installation issues and providing solutions
• Operating company vehicles and lift equipment
• Communicating clearly with team members, supervisors, and customers

• Work independently with minimal supervision and as part of a team
• Understand and follow verbal and written instructions
• Manage time and tasks effectively to meet deadlines
• Maintain a high level of professionalism in appearance and behavior
• Adapt to changing work environments and job requirements
• Safely lift, carry, and maneuver heavy materials and equipment
• Must pass pre-employment drug test and random drug tests after hiring.

Education, Qualifications, Licensing Requirements

High school diploma, GED or equivalent preferred but not required

Valid driver’s license with clean driving record

Management Preference

1–3 years of experience in installation, construction, or a related trade preferred

Working Conditions
Work is performed indoors and outdoors, including in extreme temperatures or inclement weather. Frequent exposure to loud noises, dust, construction debris, and uneven surfaces. Travel to customer locations daily; occasional overnight travel may be required.

Physical requirements
Must be able to lift and carry 50–100 pounds frequently. Regularly required to stand, walk, climb ladders, kneel, crouch, and use hands/tools. Ability to work in confined spaces or at heights as needed. Visual acuity and manual dexterity required for precision work and safety compliance.

Note: Responsibilities are not limited to the duties listed above and may be adjusted based on operational needs.