Inbound Customer Service Specialist

Title: Customer Advocate (Inbound Customer Service Specialists)
Length: Temp-to-Hire. (Decision to be hired on permanently will be based on performance after 6 months to a year). It is the hiring manager’s intention to hire on perm ALL candidates who have a positive attitude, are on time, and perform to company standards.
Shift: Monday through Friday an assigned 8 hour shift between 7:00 AM and 6:00 PM.
Job Description:

• Working in a Call Center Environment
  
• 90% of the day will be spent on the phone
  
• Providing prompt and quality customer service interactions
  
• Document all communication in data base accurately and in a timely manner
  
• Professionally communicate with all customers, clients and all levels within the organization
  Qualities:
  
• Office Environment experience
  
• Great attendance record
  
• Phone experience
  
• Professional attitude and presence
  
• Ability to think independently and work efficiently
  
• Must have customer service experience-retail, restaurant, call center.

  By working with Kelly in this role, you would be eligible for:
  A competitive hourly pay rate with weekly checks
  Online continuing education via the Kelly Learning Center
  Several employee discounts
  And more!