Front Desk, Associate (Part Time)

This individual is the initial contact for people entering or calling the association.    Therefore, this individual must be well groomed and exhibit a professional appearance, be polite, articulate and organized.  Under the direction of the Community Manager, they will be expected to gain a working knowledge of the Association’s rules, policies and procedures, as well as familiarity with the amenities and equipment in order to assist the community manager.

Duties and Responsibilities:

• Greet residents, guests, and others by name in a welcoming and professional manner
• Answer telephones, acknowledge everyone who enter the community
• Politely answer questions, provide information, and assist in accordance with the Associations rules and regulations
• Receive and respond to resident correspondence in accordance to Community Manager’s established procedures or as appropriate
• Assist residents with issues or problems that do not require Community Manager’s involvement.
• Maintain the appearance of your work station, Library and property.
• Assist residents with Association’s common area room and amenities reservation request
• Report any issues to the Community Manager; follow up until completion
• Communicate weekly with residents activities, events, and services that may be of use or interest.
• Distribute, log, and program fobs, transponders, and clickers for residents as directed by Management; log and distribute keys, parking passes, packages, and lock box access.

• Familiar with and able to use MS Office
• Excellent communication skills, verbal and written

Please submit a cover letter along with the resume.  All your information will be kept confidential according to EEO guidelines.