Treatment Coordinator – Springfield
Passion Dental
Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at Springfield Dentistry and Braces.
As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.
Responsibilities
- Present and explain treatment plans recommended by doctors
- Educate patients on treatment options, insurance benefits, and financial arrangements
- Coordinate scheduling for restorative, specialty, and follow-up treatment
- Verify insurance benefits and assist patients with understanding coverage
- Support treatment acceptance through clear communication and patient education
- Follow up with patients regarding outstanding treatment needs
- Collaborate closely with doctors, hygienists, and front office team members
- Maintain accurate patient records and documentation
- Help create a positive and welcoming patient experience
- Support office goals related to patient retention and treatment completion
- Ability to lift up to 50lbs.
Why Join Passion Dental?
- Established patient base
- Supportive team environment
- Growth opportunities within a leading dental organization
- Competitive compensation
- Comprehensive benefits package
- Opportunities for professional development and advancement
Qualifications
- Minimum 2 years of dental experience preferred
- Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
- Strong understanding of dental insurance and treatment planning
- Excellent communication and customer service skills
- Ability to explain treatment and financial options in a professional, compassionate manner
- Strong organizational and multitasking abilities
- Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
- Positive attitude and team-oriented mindset
- Commitment to providing exceptional patient care
Preferred Qualifications
- Experience presenting treatment plans and financial arrangements
- Experience working in multi-provider dental offices
- Knowledge of PPO, Medicaid, and fee-for-service insurance plans
- Bilingual candidates encouraged to apply
