We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.
We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.
Our mission is to give companies the tools they need to change the future of their business.
Job Summary
In this role, you will provide exceptional technical support and customer service to our partners and merchant clients. You will serve as a key point of contact, assisting customers with troubleshooting, issue resolution, and providing clear, professional communication throughout each interaction.
The ideal candidate will have experience supporting payment processing environments and will be responsible for resolving issues related to payment authorizations, batching, clearing, settlement, payment terminals, and payment gateways. This position will also assist with broader customer service functions, collaborate with internal teams to triage and escalate issues, and ensure timely resolution of client needs.
This position reports directly to the Client Engagement Manager.
Job details are sourced from the employer's original posting.
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We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there.