The Maintenance Engineer is responsible for ensuring that the engineering and maintenance operations within the hotel, including general property maintenance, are working properly and up to the hotel's operating standards. They will also keep all equipment in good repair and providing day-to-day maintenance support to the hotel. Additionally, work towards and support the improvement of engineering service to guests, other departments and co-workers.
- Perform day-to-day routine and preventative maintenance within the hotel rooms and?public areas.
- Respond promptly and efficiently to any maintenance calls that arise either from the guest or other departments.
- Respond courteously and promptly to guest requests and resolve matters to the guest’s satisfaction.
- Ability to prioritize the maintenance issues e.g.: to attend the breakdown of plant and machinery on priority.
- Perform maintenance activities in the guest rooms and public areas including minor electrical equipment, plumbing and air conditioning.
- Monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and how to handle emergencies involving the systems.
- Understand and operate electrical, plumbing, refrigeration, and water systems. Be able to test, troubleshoot and perform basic repairs on systems.
- Communicate with different departments and provide them with information and assistance.
- Check for and assign new maintenance requests, inspect work when complete and release room back to service using hotel PMS or other software.
- Perform preventative maintenance in guest rooms and common areas as scheduled to ensure all equipment is maintained to the required standard.
- Maintain all tools, equipment, and working areas in good condition.
- Train and instruct other members of the staff through sharing knowledge and skills.
- Perform general maintenance and upkeep of the exterior of the facility to ensure it is inviting and welcoming to guests.
- Adhere to all property safety protocols and OSHA Safety Standards.
- Maintain professionalism with coworkers and residents while working in and around the community.
- Other duties may be assigned by management
