Night Auditor

The Night Auditor is responsible for balancing daily financial transactions, preparing reports, and ensuring smooth overnight hotel operations. This role combines guest service at the front desk with back-office accounting duties, requiring strong attention to detail, accuracy, and the ability to work independently during overnight shifts. The Night Auditor provides excellent service to late-arriving guests, resolves issues promptly, and sets up the hotel for a successful following day.

• Perform nightly balancing of guest folios, room charges, and hotel revenue.
• Reconcile daily financial transactions, credit card postings, and cash handling.
• Generate and distribute daily audit reports for management review.
• Complete accurate check-in and check-out procedures for overnight arrivals and departures.
• Respond promptly to guest requests, complaints, and emergencies during overnight hours.
• Monitor hotel security, perform property walks, and ensure guest safety.
• Prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations.
• Maintain lobby and front desk area cleanliness and organization.
• Follow security procedures, monitor guest access, and report any suspicious activity.
• Assist with reservations, cancellations, and modifications.
• Promote hotel services and amenities to enhance guest satisfaction.
• Some properties may require driving hotel shuttle or guest cars to support overnight valet parking requests.