Property Manager

This position is responsible for the successful marketing, leasing, and retention at their assigned community. Supervise and collaborate with one or two maintenance employees to achieve property goals. Provide guidance, prioritize tasks, and ensure timely completion of maintenance and operational needs. Foster a cohesive working relationship to maintain a well-functioning property. Be the primary point of contact for all resident inquiries, concerns, and maintenance requests.

Build positive relationships with residents to drive satisfaction and retention. Manage lease renewals and implement strategies to maintain high occupancy. Manage online reviews to ensure a positive digital presence is maintained. Conduct routine inspections to ensure the property is well-maintained and presentable. Coordinate with the maintenance team and vendors to complete preventative maintenance, repairs and unit turnovers promptly.

Address emergency maintenance issues efficiently. Assist Regional Manager with capital expenditure planning and tracking for the property. Coordinate with vendors and contractors pertaining to any capital expenditures to ensure work is well executed and on schedule. Meet and exceed budgeted NOI. Monitor market rents daily to ensure steady rent growth. Oversee rent collection and manage delinquencies, including legal follow-ups if necessary.

Prepare and adhere to property budgets, providing regular updates on financial performance. Prepares all weekly & monthly financial reporting. Implement cost-saving strategies while maintaining property standards. Coordinate with corporate accounts payable invoicing team member to ensure property bills are collected, processed, and paid on a recurring basis. Oversee any third-party billing and collection, including for utilities, pet administration, insurance, etc.

Perform regular audit of lease charges to ensure all resident charges are being accurately billed and collected. Handle marketing efforts, including property website, online listings and social media campaigns, to attract new residents. Conduct property tours, handle lease signings, and maintain accurate digital and physical records. Monitor occupancy trends and adjust leasing strategies to meet goals. Monitor lease expirations and send out lease renewals in a timely manner.

Perform regular audits of all marketing efforts to ensure all digital and physical assets are accurate, attractive, and up to date. Maintain organized, up-to-date records for residents, vendors, and property operations. Ensure compliance with Fair Housing laws and other applicable regulations. Manage vendor contracts, ensuring high-quality service delivery. Consult with legal counsel and attend court hearings as needed. Stay current on industry trends and changes in regulatory regulations.

Reviews, adjusts and approves payroll for any employee to meet payroll deadlines. Prepares monthly bonus submissions. Coordinate and provides regular training and professional development for any team member and assess performance regularly. Foster a welcoming and inclusive community for residents. Plan monthly resident relation events or initiatives to enhance the resident experience and strengthen the community's identity.