- Travel: < 25%
- Standard Hours: 40
SUMMARY
The Warehouse Manager is responsible for managing warehouse operations ensuring the receipt, location, and shipment of goods coming through the warehouse and meeting customer delivery requirements. The Warehouse Manager leads a team to achieve organizational goals by motivating, and overseeing daily operations, with key duties including performance management (coaching/feedback), resource allocation, budget oversight, fostering a positive culture, and ensuring operational efficiency and compliance while maintaining accountability for overall team performance.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Develop and maintain daily and weekly staffing plans that align with production volume forecasts to ensure adequate coverage and on-time delivery of customer orders
- Leverages WMS and Oracle reporting tools to monitor operational performance and drive on-time delivery of trailers and products
- Monitors all team members’ hourly performance and creates timely and thorough action plans for underperforming team members.
- Partner with supplier plants and Corporate Logistics to ensure customer satisfaction with on-time delivery and quality.
- Collaborate with Warehouse coordinators to assign work content based on variables, such as product availability to ship, trailer availability, and staffing
- Manages the flow of raw materials into and out of the Pella site, ensuring efficient cross-docking, timely shipments to off-site facilities, and accurate distribution to consolidation centers
- Oversees chain-of-custody validation for each finished trailer to guarantee compliance and traceability
- Ensures the safety of all team members by enforcing safety and housekeeping policies, identifies and promotes ergonomic improvements, and job rotation
- Completes required safety, quality, and continuous improvement trainings and audits
- Maintains Pella’s quality standards by educating team members on quality guidelines, communicating audit findings, and investigating issues to identify root causes by leveraging problem solving tools
- Improve labor efficiency and delivery by setting goals, monitoring performance, and addressing issues
- Adjust schedules and staffing to meet production demands
- Manages delinquent orders and reorders and updates progress records for units to maintain schedule adherence
- Lead daily problem-solving efforts and present updates during weekly PAC (Performance Action Center) walks
- Encourage and support employee input for operational improvements
- Assists HR with investigations of policy or process violations and administers progressive discipline in accordance with company guidelines.
- Support and participate in Continuous Improvement events focused on safety, cost, and quality
- Monitors and enforces compliance with TPM schedules and standards to maintain equipment reliability and operational efficiency
- Assists with hiring efforts by interviewing candidates, coordinating onboarding and training, and assigning initial work responsibilities
- Effectively onboards and trains employees, providing language support and resources to non-English speaking employees to ensure understanding of processes and full integration into the team
- Delivers timely and thorough employee performance reviews, providing actionable feedback and development plans to support growth and accountability
- Inform team members about policy changes and company updates
- Demonstrate Servant Leadership through daily interactions and follow-up with team members
SUPERVISORY RESPONSIBILITIES
- Directly supervises 30-40 employees.
Qualifications
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) in Supply Chain, Logistics, or related field; or two to three years related experience of managing a warehouse
LANGUAGE SKILLS
- Ability to read, analyze, and interpret forecasting reports
- Ability to create reports and business correspondence
- Ability to effectively present information and respond to questions from groups of managers and customers.
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
TECHNOLOGY SKILLS
- Proficient in Word, Excel and Power Point
- Warehouse Management Software preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving equipment. The noise level in the work environment is moderate. Extreme temperatures can be part of the job. Safety attire is common, such as closed-toe/steel-toe shoes.
