Day in the Life of a Customer Service Representative
Provide support on Honda account at client vehicle Service Center. Position will include customer service as well as general office functions such as answering calls, running/analyzing reports, reconciling financials and other related tasks.
Job type: Full-time
Location: Marysville, Ohio
Essential Job Functions:
- Provide support of daily office functions
- Customer Service
- Financial Reconciliation
- Fleet Analytics
- Monthly reporting of vehicle inventories, sales, budgets, etc.
- Support management with daily/weekly/monthly reporting
- Metrics
- Trends
- Forecasts
- Reconciliation
- Processing of company and associate vehicles from American Honda
- Budget accuracy for lease orders/exceptions and imputed income/payments.
- Customer service support for Purchase Programs and business travel needs
Position Requirements:
- Strong analytical and computer skills
- Proficient Microsoft office
- Excellent customer service skills; strong verbal and written communication
- Requires moderate level of physical activity
Lifting Requirements 5-40 lbs
Schedule:
- 8-hour day shift
- Monday to Friday
Perks of working at Penske:
- Opportunity for growth
- Work-life balance
- No weekends
- Paid Holidays
- Climate controlled environment
- Non - commissioned
Benefits:
- Medical, Dental, Vision, Life insurance.
- 401(k) with an employer match program.
- Paid time off (PTO).
- Short-term and long-term disability.
- Performance-based bonus incentive program.
