DEPOT MANAGER NAMUR

With a view to customer and employee satisfaction, they implement the contractual commitments. They are responsible for the profitability of the site and for the quality of the service provided.
Main activities
Activity management
- Manages an action plan within their area of responsibility.
- Analyzes the operating accounts in order to improve the profitability of the sales outlet
- Optimizes vehicle rotation by using management tools and utilisation rates in order to allocate the right vehicle to the correct reservations
- Ensures that the vehicle fleet is maintained in compliance with standards
- Defines the number of teams required for the business and oversees the wage bill
Customer relations and business development
- Implements the contractual promise (life of the contract, satisfaction, after-sales service)
- Develops customer relations with their portfolio to build loyalty, renew contracts and develop their fleets
- Promotes the product and services offered to prospects and customers
- Problem Solver
Team management
- Regularly leads strategic operational meetings on current priorities and management indicators
- Allocates tasks and manages their planning in line with the level of activity (peaks/seasons) in order to ensure the best performance from the branch
- Supports and trains their team on a day-to-day basis
Site management
- Ensures the safety of the entire site
- Guarantees good working conditions for their team
- Ensures that schedules, working hours and on call duty are respected