It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.
Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.
Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.
About the LocationThis role is remote within Costa Rica. Primary working hours align with Mountain Standard Time (MST) in Phoenix, Arizona. On-site attendance is required as needed and during visits by company vice presidents; there is no fixed on-site schedule.
Additional after-hours work may be required based on business needs. Opportunities to work voluntarily on holidays will be offered.
Hybrid Position.
About the JobWe are seeking a Senior Scrum Master to lead Agile delivery for web and mobile across customer and business facing product and platform teams, combining strong Scrum expertise with solid project management capabilities. This role will drive end-to-end execution of digital initiatives, ensuring timely delivery of high-quality, scalable, and customer-focused products.
The ideal candidate will act as a servant leader and Agile coach while managing timelines, risks, and cross-team dependencies. You will partner closely with product, engineering, UX, and business stakeholders to align delivery with strategic goals and deliver seamless digital experiences across platforms.
KEY RESPONSIBILITIES
REQUIREMENTS & EXPERIENCE
Our associates are the heart of Team PetSmart. Together, we’re building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams and challenge each other to be the best they can be.
Our Costa Rica office offers outstanding amenities in a fun and rewarding workplace including:
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PetSmart is a privately held retailer of pet supplies and pet services. They offer a wide range of products for various pets, including food, toys, and accessories, as well as services like grooming and training.