All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged and have the ability to impact health and lives of millions of people. Digital is at the core of how Pfizer delivers Breakthroughs That Change Patient's Lives. Advanced technologies that accelerate research, development, manufacturing, and patient access to therapies are all made possible by the infrastructures that enable our Digital landscape.
As part of the Service Management Solutions team, the Manager, IT Asset & Configuration Management Lead is responsible for the strategy and operational execution of Pfizer Digital's Hardware Asset Management (HAM), IT Asset Management (ITAM), and Configuration Management processes. This role manages the ServiceNow HAM product roadmap and backlog, ensures compliance with enterprise policies and audit requirements, and drives continuous improvement of asset and configuration management capabilities.
Key responsibilities include overseeing CMDB and hardware asset data quality, hardware model governance, asset lifecycle management, CI onboarding, and enterprise data standards. The role serves as the primary point of contact for ITAM, HAM, and Configuration Management guidance across Pfizer, while leading ServiceNow enhancement initiatives, user acceptance testing, reporting, dashboards, and process documentation to ensure effective governance, compliance, and operational excellence.
Please apply by sending your CV in English.
Work Location Assignment: Hybrid


The annual base salary for this position ranges from €31.125,00. This salary range applies to the location Greece-Thessaloniki Chortiatis. We also offer a range of benefits and programs to meet colleagues’ needs. Benefits vary by location and can include health care coverage, retirement savings plans, insurance benefits, an Employee Assistance Program, wellness benefits and more. Additional details about total compensation and benefits will be provided during the hiring process. Pfizer compensation structures and benefit packages are aligned based on the location of hire. Final compensation will be determined based on the successful candidate’s relevant skills, experience, and qualifications, in accordance with pay equity principles and applicable employment laws.

Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business TechJob details are sourced from the employer's original posting.
Open job postingAbout the company
Pfizer Hellas is the Greek subsidiary of Pfizer, a multinational biopharmaceutical company that discovers, develops, and markets medicines and vaccines.