ROLE SUMMARY
The Trade Account Specialist is the positive Pfizer face to Pfizer’s Trade customers which include wholesalers, pharmacies and healthcare providers. This position supports the day-to-day Sales Order Management while executing brand and supply strategies through proactive inventory analysis, Insight inventory reviews, and collaborative planning with Pfizer’s largest U.S. wholesale customers. This role works closely with internal supply chain and commercial stakeholders to align customer inventory positions with brand objectives, forecast demand, and mitigate supply risk, while ensuring compliance with trade policies and regulatory requirements.
Position handles incoming calls and requests from customers which require the colleague to have a detailed understanding of Pfizer’s trade policies, a strong working knowledge of Pfizer’s product line, possess sound decision making and have a solid understanding of financials around claims management. Position requires self-direction and the ability to apply complex business rules to achieve business objectives and compliance with internal controls. Position plays a critical role in DSCSA compliance by promptly resolving transaction data exceptions, and preventing product quarantines, returns, and supply disruptions for customers. This role works cross‑functionally to manage complex access rules, eligibility verification, and exceptions for select oncology products, ensuring compliant distribution and uninterrupted customer access.
Conducts all activities and makes decisions that are in accordance with Company policies & SOPs, Pfizer Values, FDA & global regulatory guidelines (including cGMP/cGLP/cGCP), environmental guidelines, as appropriate, etc.
ROLE RESPONSIBILITIES
This customer facing position provides dedicated support to Pfizer’s major Trade account base (primarily wholesalers and specialty pharmacies), which include the following responsibilities:
Team player to include:
BASIC QUALIFICATIONS
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Functional/Technical skills:
OTHER JOB DETAILS:
Last Date to Apply for Job: October 2nd, 2026.
NOT eligible for Relocation Package
Position is hybrid and requires working 2-3 days a week from TN - Memphis GFS site
#LI-PFE
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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