Job Title: Data Associate
Status: Part-time / Full-time
Department: Data Analytics
Location: Guam
Reports To: Data & Analytics Manager
Pacific Federal Management (PFM) is seeking a detail-oriented Data Associate to join the Data Analytics Department.
As the Data Associate, you will provide administrative and operational support to the Data Analytics Department. You will coordinate incoming requests, maintain department records and documentation, support data quality, assist with system testing, and serve as a first point of contact for system users. You will work from defined procedures, and your work will be reviewed before release. This role is the entry point to the Data Systems Analyst career path.
Provides administrative support to the department, including scheduling, correspondence, and records management.
Coordinates incoming requests: screens them for completeness and required approvals, and routes them for assignment.
Maintains department records and documentation, including request logs, user guides, and training materials.
Supports data quality by cleaning, validating, and reconciling records across department systems.
Processes routine data imports, exports, and bulk updates.
Serves as a first point of contact for system users, resolves routine questions and access requests, and escalates technical issues.
Supports system testing by carrying out test plans and recording results.
Makes routine configuration changes to existing systems, subject to review by senior staff.
Prepares and distributes standard reports.
Develops technical skills in data and system development under the guidance of senior staff.
Protects confidential and sensitive information, including personally identifiable information (PII).
Performs other duties as assigned.
Associate’s or Bachelor’s degree in Data Science, Statistics, Mathematics, Information Systems, Computer Science, Business Administration, or a related field, OR
High school diploma plus at least 2 years of experience in administrative support, data administration, records management, or technical support.
Strong organizational and administrative skills
Proficiency in Excel/Google Sheets, including sorting, filtering, lookups, and basic formulas
Working knowledge of Google Workspace and/or Microsoft 365
Strong attention to detail and accuracy
Clear written communication for documentation and user support
Ability to follow written procedures and to ask questions when instructions are unclear
Ability to handle confidential information with discretion
Coursework or experience in statistics or data analysis is a plus
Interest in learning web app development (Google Apps Script or Microsoft Power Platform) is a plus
Job details are sourced from the employer's original posting.
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