Job Title: Retail Processing Pharmacy Technician
Employment Status: Part Time
Location Corporate Office
Address: 1080 Experiment Station Road Watkinsville, GA 30677
Hours: Monday- Thursday 8:00am-5:00pm Friday- 8:00am - 12pm
About the Company: Welcome to PharmD on Demand, where innovation meets health care excellence. Since 2006, we’ve been redefining pharmaceutical services with a focus on quality, efficiency, and customer satisfaction. We pride ourselves on fostering a company culture where team members have the opportunity to develop personally and advance professionally in a team-focused and servant oriented environment. PharmD on Demand partners with Aletheia Health Partners to enhance rural healthcare by integrating high-quality pharmacy services with strategic advisory support, ensuring both patient safety and hospital sustainability. Join us in shaping the future of health care and making a meaningful impact at https://www.pharmdondemand.com/careers/.
Job Description: We’re seeking a part time Retail Processing Pharmacy Technician to join our team in our corporate office in Watkinsville, The ideal candidate is detail-oriented, data entry, and strong knowledge of pharmacy operations. We offer a competitive pay rate, with potential adjustments based on experience and qualifications, as well as the opportunity for advancement, employee recognition, and team collaboration.
Essential Duties/Responsibilities:
- Accurately and efficiently completes data entry of prescriptions.
- Assists the pharmacist in providing medication, drug information, and pharmaceutical services to patients, nurses, physicians, and other healthcare related personnel.
- Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Demonstrates ability to apply common sense and understanding to carry out instruction furnished in written, oral and diagram form. Troubleshoots all issues effectively.
- Demonstrates ability to deal with issues involving several variables in particular situations.
- Professionally and efficiently interacts via email and telephone with customers, co-workers, and other healthcare professionals. When applicable, makes phone calls on behalf of the pharmacy to insurance companies, healthcare facilities, etc. for the purpose of problem solving and information gathering.
- Professionally interacts with all patients and their family members, when applicable, demonstrating ability to handle difficult interactions and resolve customer complaints. Demonstrates ability to recognize when a customer service situation needs to be escalated.
- Works with CIO, COO and VPs on project support initiatives and tasks to help maximize operational efficiencies and workflows.
- Assists teams with data aggregation and utilization via reporting tools based on data aggregated from various vendor applications and sources.
- Provides support for remote services with line item entry/verification and additional support needs that may be needed.
- Defines problems, collects data, establishes facts, and draws valid conclusions.
- Assists with training team members and clients on the utilization of support service tools or processes.
- Communicates within the organization and with clients in a consistent and effective manner.
- Understands and implements appropriate time management and prioritization of tasks ensuring timely management of job responsibilities.
- Adheres to the policies and procedures of each department and client or facility.
- Provides excellent customer service within the organization and for clients.
- Demonstrates ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the organization.
- Demonstrates ability to appropriately utilize various EHR systems and remote connectivity solutions as needed for work-related tasks.
- Serves as a Pharmacy Technician or similar role as necessary.
Position Requirements:
- Previous experience as a Pharmacy Technician
- Previous experience with Retail Pharmacy Systems
- Google Workspace and Microsoft Office experience preferred
- Previous computer skills/ tech savvy
Schedule Details:
Top benefits: As a team member at PharmD on Demand, you’ll enjoy:
- Growth opportunities
- Social events
- Work-life balance
- Positive work environment
