Law Firm Claims Analyst

Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group.

Essential Duties and Responsibilities:

Primary responsibilities will include investigating claims, managing litigation, conducting settlement negotiations and formulating reserves.

· Perform claims investigations, gathering all relevant facts and documents.

· Analyze liability, damages and exposures.

· Formulate reserves.

· Develop handling strategies.

· Conduct settlement negotiations and attend mediations.

· Manage litigation and interactions with attorneys.

· Review and confirm coverage.

· Prepare detailed reports to clients.

Education and Experience Required:

· BA/BS Degree.  JD strongly preferred.

· A minimum of three - five years of claims experience, preferably in general liability and professional liability (e.g., A&E, insurance agent E & O, lawyers professional liability).

· CPCU, ARM or other advanced designations desirable.

· Adjusting licenses for all applicable US states desirable.

Qualifications and Skills Required: 

· Excellent written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills.

· Strong computer skills with MS Office Suite software.

· Excellent organizational skills combined with the ability and flexibility to work in a fast-paced environment.

· Must be able to travel on a limited basis.

Performance Measures:

The Claims Analyst will be evaluated by the Department Head and others if appropriate. These criteria may change without notice:

· Knowledge of industry standards.

· Demonstrated ability to apply knowledge to achieve firm and departmental goals and objectives.

· Effective communications with clients, attorneys and team members.

· Proper handling of clients’ claims and achieving favorable results.

· Professionalism and quality of service to clients.

· Timely handling of reports and reserving.