Description
-Coordinate housekeeping staff to ensure efficient daily operations per Housekeeping Manager's direction.
- Assign tasks, inspect work, and provide training to maintain quality standards.
- Ensure compliance with California Industrial Welfare Commission (IWC) Order No. 5-2001, which regulates wages, hours, and working conditions in the public housekeeping industry.
- Maintain accurate records of employee schedules, timekeeping, and breaks in accordance with California law.
Operations & Standards
- Inspect guest rooms, hallways, and public areas for cleanliness and maintenance issues.
- Oversee laundry operations and inventory of linens, cleaning supplies, and equipment.
- Ensure compliance with OSHA and California workplace safety standards.
- Coordinate with front desk and maintenance teams to address guest requests and facility needs promptly.
Compliance & Safety
- Enforce hotel policies and California labor law requirements, including:
- Meal and rest breaks as mandated by California law.
- Overtime pay for hours worked beyond 8 per day or 40 per week.
- Recordkeeping of hours, wages, and working conditions.
- Train staff on safe chemical handling, ergonomics, and injury prevention.
- Report workplace injuries and hazards in compliance with Cal/OSHA.
Guest Service
- Respond to guest concerns regarding housekeeping promptly and professionally.
- Ensure rooms and public areas meet brand standards for cleanliness and presentation.
- Support a positive guest experience by maintaining high service standards.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Pier Point Management is a company that appears to be involved in the hospitality or food service industry, based on the job description's focus on food handling, equipment care, and event support.