Are you an ambitious student looking to apply your technical and problem-solving skills in a dynamic corporate environment? Pilot Company is seeking a Process Automation Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain hands-on experience in business process automation, making a meaningful impact by supporting automation initiatives that directly improve the experience of our business partners while being mentored by our experienced team members.
In this role, you will be an integral part of our Process Automation team. Your key responsibility will be to support the development of bots automation solutions that enhance operational efficiency and improve business processes. You'll gain exposure to leading automation technologies, including Blue Prism, while helping design, develop, and implement bots automation solutions that create value across the organization. This internship is not only an opportunity to learn the practical application of process automation but also a chance to grow within a supportive team dedicated to innovation, continuous improvement, and developing its people.
What You’ll Do
Develop business process diagrams: Learn how to analyze and document business processes, creating process maps that identify opportunities for automation.
Build automation solutions: Assist in developing automation bots using Blue Prism software and other automation technologies under the guidance of experienced team members.
Support business transformation: Contribute to automation initiatives that positively impact business partners by streamlining processes and improving operational effectiveness.
Learn from the best: Receive hands-on mentorship and real-world experience working alongside professionals who design and implement automation solutions across the organization.
What We’re Looking For
Education: Currently pursuing an undergraduate or master's degree in Information Technology, Business Process Management, Business Analytics, Computer Information Systems, or a related field.
Technical Skills: Proficiency in Excel is essential. Experience with Blue Prism, process mapping tools, automation technologies, data analysis tools, or related software is a plus, though training will be provided as needed.
Soft Skills: Strong communication skills, empathy, and an appreciation for the user experience. We're looking for someone who enjoys collaborating with others, solving problems, and understanding how technology can improve business processes.
Qualities: A high level of interest in process automation, continuous improvement, and emerging technologies. We value individuals who are driven, reliable, authentic, and welcoming, with a strong desire to learn and contribute to a collaborative environment.
Why Pilot Company?
Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to deliver innovative solutions, reliable in its commitment to quality, authentic in its interactions, and welcoming to new ideas and perspectives.
This is a full-time, in-person internship running from June 7 – August 13, 2027. You’ll be working alongside our team in our Knoxville headquarters, where you’ll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company.
How to Apply
If you're ready to take on a challenging and rewarding internship with a leading company, please submit your application. The interview process will include a screening with a recruiter, followed by an interview with the hiring manager. We look forward to hearing from you!
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Pay Rates Starting between: $12.60 - $17.85 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey — and our guests’ journey — a great one! Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have. We hope your next career stop is with us! Join our team and start your journey with Pilot Company.