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    PI

    Pilot Company

    Retail

    Sr Analyst, HR People Analytics

    Knoxville, United StatesOn-SiteFull-time5+ yrs experiencePosted 1w ago
    All Pilot Company jobs

    Job description

    The Sr Analyst, HR People Analytics partners with HR stakeholders to optimize processes, leverage technology, and drive data informed decision making. This role manages projects, supports system enhancements and upgrades, ensures data integrity, conducts testing and reporting, and identifies opportunities for process improvement and automation. Serving as a technical resource for assigned functional areas, the Sr Analyst analyzes workflows, recommends efficiencies, and leads projects from planning through implementation.

    1. Manages projects and process improvement, including applying change management experience to facilitate movement to new levels of quality.
    2. Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
    3. Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementation.
    4. Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results.
    5. Provides production support, including researching and resolving complex HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
    6. Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.
    • High school diploma required
    • Bachelor's degree in Human Resource Management, Data Analytics, Statistics, Computer Science, or Industrial-Organizational (I/O) Psychology.
    • Master’s preferred
    • Minimum of 5 years of experience
    • Ability to sort, filter, and structure raw employee data using tools like Microsoft Excel or database query languages like SQL.
    • Knowing how to calculate key metrics (turnover, time-to-fill, engagement scores) and run regressions or basic statistical models.
    • Familiarity with coding languages like Python or R and text mining for sentiment analysis when dealing with complex employee feedback.
    • Building impactful dashboards and charts using tools like Tableau or Power BI to make data easy for leaders to read.
    • Translating dense statistical findings into simple, plain-language narratives that guide organizational action.
    • Understanding core HR functions like talent acquisition, performance management, and employee retention.
    • Asking the right business questions and challenging leadership assumptions with evidence rather than intuition.
    • Handling sensitive employee metrics with strict confidentiality and ethical oversight.
    • General office work requiring sitting or standing for long periods of time
    • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
    • Nation-wide Medical Plan/Dental/Vision
    • 401(k) Flexible Spending Accounts
    • Adoption Assistance
    • Tuition Reimbursement
    • Weekly Pay

    Job details are sourced from the employer's original posting.

    Open job posting
    PI

    About the company

    Pilot Company

    Pay Rates Starting between: $12.60 - $17.85 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey — and our guests’ journey — a great one! Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have. We hope your next career stop is with us! Join our team and start your journey with Pilot Company.  

    View all Pilot Company jobs
    Industry
    Retail
    Open roles
    1789

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