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    PI

    Pilot Company

    Retail

    Sr Manager, ERM and Business Continuity

    Knoxville, United StatesOn-SiteFull-time7+ yrs experiencePosted 2w ago
    All Pilot Company jobs

    Job description

    The Sr Manager, Enterprise Risk Management (ERM) & Business Continuity Planning is responsible for leading the development, implementation, and continuous improvement of the organization's enterprise risk management and business continuity programs.

    In this role you will:

    • Lead the development, implementation, and continuous improvement of the enterprise-wide Business Continuity Management (BCM) Program, including governance, standards, methodologies, and planning requirements.
    • Direct and oversee business impact analysis (BIA), risk assessments, recovery strategies, and continuity planning activities to ensure critical business functions can recover within established recovery objectives.
    • Develop, maintain, and test enterprise business continuity, crisis management, and incident response plans to support organizational resilience and operational recovery.
    • Lead enterprise-wide business continuity exercises, simulations, tabletop exercises, and post-incident reviews, incorporating lessons learned and corrective actions into program enhancements.
    • Partner with business leaders to identify critical processes, dependencies, and vulnerabilities, and implement strategies to reduce disruption risks and improve operational readiness.
    • Manage the enterprise risk register and coordinate risk assessments related to operational resilience, business interruption, regulatory compliance, and emerging threats.
    • Develop executive level reporting, dashboards, and key risk and resilience metrics to provide leadership with visibility into organizational preparedness, recovery capabilities, and risk exposures.
    • Collaborate with Legal, Compliance, Internal Audit, Human Resources, Information Security, Facilities, and operational teams to ensure alignment of continuity planning, governance, and risk management practices across the enterprise.
    • Bachelor's degree in Business Administration, Risk Management, Emergency Management, Public Administration, Information Systems, Finance, or a related field required.
    • Master's degree preferred.
    • 7+ years of progressive experience in business continuity, disaster recovery, operational resilience, enterprise risk management, crisis management, or a related field.
    • Experience developing, implementing, and managing business continuity and resilience programs within a complex organization.
    • Experience conducting business impact analyses, continuity planning, crisis management exercises, and recovery strategy development.
    • Knowledge of industry standards and frameworks, operational resilience principles, and business continuity best practices.
    • Experience presenting complex risk and preparedness information to executive leadership and governance committees.
    • Advanced knowledge of Business Continuity Management (BCM), Operational Resilience, Crisis Management, and Disaster Recovery frameworks.
    • Strong understanding of Business Impact Analysis, Recovery Time Objectives, Recovery Point Objectives, and continuity planning methodologies.
    • Expertise in developing, testing, maintaining, and improving enterprise-wide continuity and crisis management programs.
    • Ability to evaluate business disruptions, operational vulnerabilities, and emerging risks to develop practical and effective mitigation strategies.
    • Experience designing and facilitating tabletop exercises, simulations, emergency response drills, and crisis management exercises.
    • Knowledge of enterprise risk management principles, risk assessment methodologies, and governance frameworks.
    • Ability to develop resilience metrics, preparedness dashboards, and executive-level reporting for leadership and governance committees.
    • Ability to resolve issues with a high sense of urgency
    • Ability to prioritize, execute tasks and meet deadlines in a fast-paced, dynamic environment
    • Excellent attention to detail and follow up skills
    • Excellent problem solving and critical thinking skills
    • Excellent verbal and written communication skills with ability to draft contract language
    • Ability to handle sensitive and confidential information ethically and responsibly
    • Able to work additional hours including evenings and weekends when needed
    • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.
    • Nation-wide Medical Plan/Dental/Vision
    • 401(k) Flexible Spending Accounts
    • Adoption Assistance
    • Tuition Reimbursement
    • Weekly Pay

    Job details are sourced from the employer's original posting.

    Open job posting
    PI

    About the company

    Pilot Company

    Pay Rates Starting between: $12.60 - $17.85 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey — and our guests’ journey — a great one! Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have. We hope your next career stop is with us! Join our team and start your journey with Pilot Company.  

    View all Pilot Company jobs
    Industry
    Retail
    Open roles
    1783

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