The purpose of this role is to design, develop, implement, and evaluate complex learning solutions that improve employee performance and support organizational objectives. As a senior individual contributor, this position leads instructional design for high-impact instructor-led, virtual, blended, and digital learning initiatives. The role partners with business leaders, subject matter experts, and key stakeholders to identify performance needs and recommend effective learning and non-learning solutions. Success requires strong instructional design expertise, advanced eLearning development skills, business acumen, and the ability to create scalable programs that drive measurable results.
- Lead the analysis, design, development, implementation, and evaluation of complex learning solutions, curricula, and performance support tools.
- Conduct performance consulting engagements to identify business needs, analyze performance gaps, and recommend appropriate learning or performance solutions.
- Design and develop instructor-led training, virtual instructor-led training, blended learning programs, eLearning, microlearning, job aids, and performance support resources.
- Create engaging digital learning experiences utilizing advanced authoring tools such as Articulate Storyline, Rise, Camtasia, Vyond, and related learning technologies.
- Manage instructional design projects from initiation through evaluation, ensuring deliverables meet quality, timeline, and stakeholder expectations.
- Partner with subject matter experts, business leaders, and cross-functional stakeholders to ensure content accuracy, relevance, and alignment to business objectives.
- Develop learning strategies, curricula, and development pathways that support employee capability, operational excellence, and organizational growth.
- Analyze learner feedback, business metrics, and learning effectiveness data to evaluate impact and identify continuous improvement opportunities.
- Serve as a senior resource and mentor to instructional designers and learning professionals by providing guidance, coaching, best practices, and quality review support.
- Support the implementation and enhancement of instructional design standards, templates, development processes, and quality assurance practices.
- Collaborate with external vendors and partners on learning development projects as needed.
- Stay current on adult learning theory, instructional design practices, learning technologies, and industry.
- Bachelor's Degree or equivalent experience required
- Master's Degree, certification, or equivalent advanced education preferred
- Minimum 5 years of progressive experience in instructional design, learning experience design, learning program development, or related field
- Experience designing and developing both instructor-led and digital learning solutions
- Experience leading complex instructional design projects involving multiple stakeholders
- Experience conducting needs assessments, performance analysis, and learning evaluations Specialized Knowledge and Skills
- Advanced knowledge of adult learning principles, instructional systems design methodologies, and performance consulting practices
- Expertise in instructional design frameworks including ADDIE, SAM, and related design models
- Advanced proficiency with eLearning authoring and multimedia development tools, including Articulate 360 (Storyline and Rise), Camtasia, and similar technologies
- Strong curriculum architecture and program design capabilities
- Knowledge of learning measurement, evaluation methodologies, and learning analytics
- Experience developing learning for diverse delivery modalities including classroom, virtual, blended, and self-paced digital learning
- Familiarity with learning management systems and digital learning ecosystems (Workday Learning preferred)
- Strong project management and stakeholder management capabilities
- Proficiency with Microsoft 365 applications including PowerPoint, Excel, Teams, and OneDrive
- Knowledge of accessibility standards and quality assurance practices for learning solutions
- Nation-wide Medical Plan/Dental/Vision
- 401(k) and Flexible Spending Accounts
- Employee Fuel Discount
- Adoption Assistance
- Tuition Reimbursement
- Onsite Gym and Cafeteria
- Weekly Pay
- Travel required less than 5%
- All your information will be kept confidential according to EEO guidelines
