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    PI

    Pine Services Group

    Consulting

    Sage Intacct Consultant

    Any, United StatesRemoteFull-time1+ yrs experiencePosted 3w ago
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    Job description

    One of Pine's portfolio companies is a fast-growing Sage Intacct partner helping mid-market businesses transform their finance and operations. They're looking for a Sage Intacct Consultant to serve as the primary technical resource for their clients — guiding them from discovery through implementation and into a long-term support relationship.

    This is a role that's as relational as it is technical. The successful candidate will work directly with clients across every phase of the engagement — setting up and configuring Sage Intacct, training end-users, and providing ongoing post-go-live support. If you're energized by solving complex problems, building lasting client relationships, and working in a fast-moving environment where your work directly impacts client success, this role is for you.

    This is a fully remote role, with the employee primarily working from their home office.

    What You'll Do

      Implementation & Configuration

      • Lead and manage Sage Intacct implementations following the company's prescribed implementation methodology, keeping projects on time and on budget.
      • Analyse and document system and business requirements, translating client needs into scalable Sage Intacct configurations.
      • Set up and configure Sage Intacct modules according to client-specific requirements, including third-party integration tools.
      • Develop test scripts to support client testing phases and validate system configurations prior to go-live.
      • Develop reports and dashboards within Sage Intacct tailored to each client's reporting needs.
      • Client Training & Support

        • Train end-users on Sage Intacct functionality, ensuring a smooth and confident transition to the new system.
        • Provide ongoing technical support to clients post-go-live, managing and resolving support tickets in a timely manner.
        • Build and maintain long-term "Client for Life" relationships — serving as a trusted advisor well beyond the initial implementation.
        • Make proactive recommendations for new processes and procedures that improve client outcomes.
        • Project & Team Collaboration

          • Manage multiple client engagements simultaneously, ensuring deadlines and quality expectations are consistently met.
          • Work closely with the sales team and other support team members to coordinate project tasks and ensure seamless handoffs.
          • Provide regular written project status updates for internal teams and clients.
          • Collaborate with developers and team members to define and prioritize client enhancement needs.
          • Research and escalate complex software issues, identifying improvements and opportunities for resolution.
          • Contribute to the development of internal processes, templates, best-practice documentation, and the knowledge base library.

    What They're Looking For

      Required

      • 1+ years of experience in ERP software consulting or implementation; Sage Intacct experience strongly preferred.
      • Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured.
      • Exceptional written and verbal communication skills with impeccable client service instincts.
      • High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries.
      • Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness.
      • Solid aptitude for ERP software products and comfort learning new platforms quickly.
      • Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base.
      • Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience).
      • Proficiency in Microsoft Office 365 and standard collaboration tools.
      • Nice to Have

        • Hands-on experience with Sage Intacct implementation across multiple modules.
        • Experience setting up and configuring third-party integrations with Sage Intacct.
        • Familiarity with ConnectWise or similar ticketing/PSA platforms.
        • Experience developing reports and dashboards within Sage Intacct.

    What They Offer

    • Location: Remote
    • Employment Type: Full-Time
    • Salary: Competitive & bonuses
    • Benefits: Competitive benefits package (medical, dental, vision), generous PTO and company-observed holidays, 401(k) with employer match, professional development opportunities, and a people-first culture backed by Pine Services Group

    Job details are sourced from the employer's original posting.

    Open job posting
    PI

    About the company

    Pine Services Group

    Pine Services Group is a consulting firm specializing in financial systems implementation and optimization.

    View all Pine Services Group jobs
    Industry
    Consulting
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