Case Manager - Consolidated Tenant

SCHEDULE:  40 hours, Mon-Fri, 8am – 4:30pm, 1 day a week remote

Pays $23.48 - $26.30 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION:  3368 Washington Street, Jamaica Plain

SUMMARY OF POSITION:

The Consolidated Tenant Case Manager provides comprehensive, intensive case management support to chronically homeless individuals with histories of substance abuse and mental illness in housing using the Housing First model promoting long-term stability in housing and the end of homelessness in Boston. Consolidated Tenant Case Managers work as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. Consolidated Tenant Case Managers use a harm-reduction, trauma – informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. Consolidated Tenant Case Managers are responsible for a specific caseload of tenants, and also for collaborating with other Pine Street Inn Supportive Housing staff on program-wide efforts to stabilize and promote the individual growth of all tenants.  Additional responsibilities include, but are not limited to: assisting tenants with all required program documentation; assisting tenants with obtaining benefits, healthcare, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, maintaining all necessary documentation; monitoring and reporting maintenance needs in apartments, and supporting timely program fee collection from tenants.

QUALIFICATIONS:

The person in this position must have a clear commitment to the population we serve and be able to work as part of a team.