Job Summary
Support the daily operations of The Thoreau Club's Spa Services Department by providing professional massage therapy. This hybrid position includes approximately 10-15 hours of hands-on massage therapy. This role requires flexibility and at least one weekend day, as well as two evening shifts of work each week.
Key Responsibilities
Massage Therapy Services
- Provide professional, high-quality massage therapy to members and guests.
- Conduct thorough client intake to identify goals, medical conditions or contraindications.
- Deliver effective 30, 60, or 90 minute massage sessions tailored to client needs.
- Suggest appropriate aftercare recommendations following each session.
- Promote repeat business by encouraging rebooking and distributing business cards.
- Maintain professional appearance, demeanor, and adherence to all of The Thoreau Club's standards.
- Maintain your schedule by booking clients and checking them in and out.
Sales and Member Engagement
- Actively promote and sell massage therapy services through personal outreach and member engagement.
- Support The Thoreau Club's culture of hospitality by providing exceptional service and building lasting client relationships.
- Participate in Club as needed to increase visibility and awareness of Spa services.
Operations
- Maintain treatment rooms and restock supplies as needed
- Follow sanitation and safety standards, reporting any housekeeping or maintenance issues to the Spa manager.
- Arrive punctually for all scheduled shifts and communicate promptly about emergencies or absences.
- Check email daily for departmental updates, shift changes, or required training.
Professional Standards
- Maintain current Massachusetts Massage Therapy License and insurance.
- Attend mandatory meetings and participate in department and club events.
- Complete all required annual training, including but not limited to:
- Emergency Response Protocol (bi-annually)
- Workplace Harassment Prevention
- Cyber Security Awareness
- Bloodborne Pathogens
Physical Requirements
- Ability to stand, walk, and perform massage services for extended periods.
- Ability to lift up to 25 pounds.
- Must communicate clearly in English, both verbally and in writing.
- Must work at least one weekend day per week and maintain flexibility for business needs.
