Job Title: Fitness Coach
Job Purpose
- Offer the highest quality of service consistently and efficiently for our Membership.
- Provide genuine hospitality while being responsive to the goals and desires of our members
Operations
- Working knowledge of Club Fit circuit workouts
- Schedule and perform orientation appointments
- Keep accurate records of members’ goals
- Maintain member confidentiality
- Instruct members on proper form and usage on all equipment
- If a client’s needs go beyond your scope of experience or knowledge, please refer to a medical professional or to Personal Trainer that specializes in that need
- Ability to lead group programs and classes with prescribed formats.
- Promote and market all fitness classes and club programming
- Always remain visible and attentive while out on the fitness floor.
- Maintain the cleanliness of all fitness equipment.
- Show attention to detail. Adhere to program procedures and Club Fit policies
- Perform regular equipment maintenance checks
- Be responsible for achievement of customer satisfaction, and long-term member retention in line with company vision and values
- Perform other duties as assigned
Department Strategy and Communication
- Read and respond to all e-mails, and other communications within a 24-hour period
- Display a professional attitude, appearance and genuine hospitality
- Be knowledgeable of all Club Fit programs and schedules, not limited to personal training
- Demonstrate genuine care and concern for our community
Professional and Technical Knowledge
- Ongoing Club Fit Training through 1huddle Learning Management System:
- Bloodborne Pathogens (annually)
- Emergency Response Protocol (ERP) (bi-annually)
- Sexual Harassment (annually)
- Cyber Security (annually)
- Professional Certification / Education
- CPR/ AED
- Maintain current National Personal Trainer Certification and/or Fitness related degree preferred
- Experience
- Professional experience providing personal training to individuals and groups preferred
- Must be willing to obtain a fitness certification within the first 90 days of employment
Teamwork
- Maintain professional conduct as you interact with members and fellow staff
- Maintain confidentiality of all personal member information
- Break down and return all equipment
- Assist with shift coverage when needed.
Job Requirements
- Report to work in appropriate Club Fit uniform and name tag
- Ability to understand and communicate both verbally and written in English
- Ability to follow directions
- Ability to work a flexible schedule as required by business needs
Physical Requirements:
- Must be able to stand, walk, bend, kneel, climb stairs, and reach throughout the workday.
- Ability to lift, carry, push, and pull up to 50 pounds.
Reporting Structure
- Direct Line to Fitness Director
