Conair, as part of PiovanGroup, is the leading producer of auxiliary equipment for plastics processing in the world. We make and market over 450 different products, including resin-drying systems, blenders, feeders and material-conveying systems, temperature-control equipment, and granulators. Extrusion solutions include gravimetric control systems, film and sheet scrap-reclaim systems and downstream equipment for pipe and profile extrusion. Conair is also a leader in plastics process integration, engineering and installing complete manufacturing systems that help plastics processors manage their valuable raw materials, handle their critical manufactured parts, and improve their process yield. After equipment installation, Conair provides industry leading aftersales support via their Parts, Service, and Industry 4.0 offerings to ensure our customers Make Every Pellet Count!
Role: Field Service Technician
Location: Franklin, PA
Job Overview
The Field Service Technician provides technical support to customers, both onsite (primary) and on the telephone/computer (secondary). In this role, you will install, demonstrate, qualify, troubleshoot, repair, and alter Conair equipment, utilizing knowledge of our equipment to provide technical support on multiple product lines. While primarily working in customer facilities, there are times when you will provide office-based work for phone support, as well as performing administrative tasks such as opening and managing support cases and providing service reports and documenting expenses. This position reports to the Field Service Supervisor; the position may be based out of Franklin, PA or a home office.
Key Responsibilities
Job details are sourced from the employer's original posting.
Open job postingAbout the company
PiovanGroup North America is a leading manufacturer of process cooling equipment and systems, specializing in industrial process cooling solutions for over 50 industries.