Summary/Objective
The Client Coordinator is responsible for Delivering Exceptional Experiences to our Clients by matching their urgency and coordinating office operations / deliverables / procedures to ensure organizational effectiveness and efficiency. Performs related duties as required.
What you can expect from Pipe View America
- The opportunity to work closely with and be supported by the best operations and administrations teammates in the sewer inspection / location industry.
- A company that calls you a teammate, not an employee
- A workplace that “Respects Everyone” and recognizes hard work.
- A workplace that understands the life balance and puts family first.
- A company with a reputation of listening to clients and creating solutions for them.
- A company that measures customer deliverables and experiences every week to “Drive Accountability” and “Ensure Exceptional Experiences”.
- “Promote Safety” is our number one Core Value
Essential Functions
- GIS management of project inventory for all clients
- Perform Quality Control processes per client requirements
- Communicate project status to clients and team (project status reports)
- File management of inspection videos according to company standards
- File management of cross bores including photos, details, and communication on clearing
- Create or assist in creating weekly data for invoicing (invoice support)
- Research and document the priorities of our clients
- Review timesheets daily
- Process payroll weekly
- Prepare letters, presentations, reports
- New employee orientation
- Assisting in staff recruitment
- Attending meetings with senior management
- Onsite data transfer with teams
- Performs related duties as required
