JOB TITLE: Pershing Desk Specialist
STATUS: Non exempt
REPORTS TO: Director of Trading Platforms
DEPARTMENT: Service Center
JOB SUMMARY: Dedicated Pershing/trade specialist. This representative will answer incoming calls and provide exceptional service and support to Planmember advisors and their clients, service our partners and our clients. Daily responsibilities will involve problem resolution, account research, account maintenance, trading and possible margin and option issues. In addition, the ideal candidate will have an understanding of order management systems, Pershing NetX is desired. The successful candidate will demonstrate an ability to interact with business partners, platform support and services, and have a thorough grasp of the technical as well as business aspect of any given issue.
MAJOR DUTIES/RESPONSIBILITIES:
• Answer phone calls and provide comprehensive support involving
- Account Maintenance/Information
- Products
- Platforms (NetX, SaveDaily and Planmember)
- Retirement Plans
- Distributions
- Application/paperwork issues (NIGO)
- Transfers
- ACH set up
- Web Support
- Trading
- Tax issues
- Commissions
- New business
• Accurately enter securities transactions
• Approve or reject trades based on compliance and house rules
• Outbound calls for NIGO issues and margin/debit issues
• NetX360 knowledge with ability to train new reps on platforms
• Monitor platform for issues with trades, paperwork and cashiering
• Work closely with Director to perform additional related duties as requested
JOB REQUIREMENTS:
• Series 7, 63 required. 65 is desired.
• Strong Order Management System knowledge, NetX360 a plus, 1 year or more of experience desired.
• Trading and market knowledge and experience
• Compliance experience/knowledge
• Strong listening skills
• Collaborative
• Proficient at Word and Excel
• Detail oriented
• Extremely responsive to client needs
• Proactive and solutions oriented
• See client issues through to completion
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Headquartered in Carpinteria, California just south of Santa Barbara, PlanMember Financial Corporation is a leader in the retirement planning market with advisors, affiliates and Financial Centers located across the United States. Specializing in creating and servicing retirement plan solutions for nonprofit and for-profit employers and their employees, and for associations, unions, membership groups and their members, PlanMember offers a broad range of investment choices. We deliver unparalleled support and service in our commitment to help meet the retirement needs of individual investors and groups. An innovator of asset allocation portfolios comprised of mutual funds, PlanMember developed the PlanMember Services Program, a fully integrated retirement planning, investment and annuity solution to help individuals plan, save for and achieve a financially secure retirement. On the employer side, the PlanMember Model Plan offers a unique and exclusive turnkey retirement plan solution that delivers service, investment options and compliance expertise to employer groups. PlanMember's three operating subsidiaries are PlanMember Securities Corporation, PlanMember Services Corporation and PlanMember Advisor Corporation. Representatives are registered with and securities and advisory services are offered through PlanMember Securities Corporation, a registered broker/dealer, investment advisor and member FINRA/SIPC. Specialties Retirement planning for nonprofits, for-profits and associations, IRA and non-qualified Investment & Savings Program, 403(b) and 457(b) Model Plan Program, Plan administration & compliance, Retirement Income Program, Local Union Retirement Income Program Great Company, Wonderful Culture, Fantastic Benefits and Amazing Co-workers. Check out our website www.Planmember.com