Training Coordinator

Requirements

Clinical Care and Training

• Co-builds the curriculum for training, including learning objectives and outcomes.
• Produces high quality visual and print materials (such as manuals and teaching aids) that are clear and effective for use in trainings.
• Assist with the preparation of training materials as needed.
• Maintains current knowledgebase on changes in clinic protocol; assists with updates to clinic manuals as assigned.
• Must have expert knowledge of the following: birth control methods, sexually transmitted infections, male and female testing and results, clinic forms, clinic flow and structure, procedure services (Abortion, Essure, Colposcopy, insertion, and removal of long-acting reversible contraceptive methods) PPMW front and back-office procedures and protocols.
• Evaluates training and development effectiveness by assessing application of learning to job performance, recommendations for ongoing HCA training and development.
• Works with health center managers and employees to identify learning needs; designing individual training plans or development guides; and coaching to improve performance.
• Develops objective evaluations of training programs.
• Travels throughout PPMW sites to deliver training programs, with availability to work evenings and weekends as needed.
• May fill-in as needed at all PPMW sites.
• Valid driver’s license and reliable transportation required.
• EHR Training and Support.
• Assist with the preparation of training material.
• Loads practice management system with test data for training purposes.
• Delivers classroom and onsite EHR training programs.
• Participates in EHR workgroups as assigned to ensure effective integration of practice management into training delivery.
• Utilize, test, and experiments with electronic interfaces/software to appropriately train and educate staff.
• Beta tests new templates/interfaces; identify possible issues prior to integration into PPMW’s EHR environment.
• Works with Medical Management Team to assure that EHR training and flow facilitation is incorporated for front and back-office HCA training; reviews and updates existing training plans to incorporate EHR practices.
• Other related duties as assigned.

Qualifications

• BA, BS, or AA degree in Education, Health Sciences, Nursing or related fields preferred
• At least 4 years of Planned Parenthood experience that includes abortion services, if preferred education is not met
• Training experience
• Basic to intermediate proficiency utilizing electronic patient management system
• Ultrasounds for gestational dating experience preferred
• Phlebotomy experience
• CPR certified preferred
• HCA III preferred