The Customer Care Specialist (CCS) is the point person once a job has gone live into production. This position is responsible to manage all aspects of the job, ensuring that the job ships on time and to perform all customer communication necessary to coordinate receipt of art, data and any other components required to successfully complete the job. The CCS is responsible to work with Scheduling and each department to set milestones for the customer that must be met to execute the job on schedule.
Essential Job Functions:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Qualifications:
Job details are sourced from the employer's original posting.
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Plasticard Locktech International is a company that provides security solutions and card manufacturing.