Test Support Technician

About us

At Plexus, our vision is to help create the products that build a better world.  By embracing an innovative culture of excellence, we pride ourselves on designing, manufacturing and servicing some of the world’s most transformative products. From life-saving medical technology and mission-critical defense solutions to sophisticated industrial automation, we’re proud to partner with our customers to bring their complex ideas to market.

Visit Plexus.com to learn more about our unwavering commitment to our vision. 

Living Our Values

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. Our values unite and guide us in everything that we do.

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As part of our team, you’ll do impactful work within an inclusive environment where everyone works together to achieve extraordinary outcomes. You’ll be empowered to reach your full potential through managing your own personalised development plan and access to our learning and development programs.

Purpose Statement: Develop and sustain test and inspection programs for one or multiple manufacturing test platforms.

Key Job Accountabilities:

• Review and react to key process indicators to increase program capability while maintaining a low false call level.  Identify program or system gaps and identify and implement solutions to close these gaps across the site.
• Actively listen and respond to the needs of internal customers, and actively participate as a member of the sector team to support external customer satisfaction.  Contribute to the sector team by providing technical leadership at the product level, utilizing strong communication skills to secure optimal effectiveness in all aspects of the testing area.  Works with planners and manufacturing Supervisors/Leads to support established production schedule priorities.
• Supports manufacturing Operators and Technicians in troubleshooting and debugging test equipment, test software, and products supporting root cause failure analysis and implementing solutions to reduce or eliminate downtime.  Lead calibration and preventative maintenance of equipment.  As required, support new equipment evaluations and provide feedback.
• Developed new programs, completed test acceptance/validations, and implemented engineering changes while maintaining program integrity on one or more manufacturing test platforms.
• Lead the development of Specific Function Training, Assembly Build Instructions, or other training to support to operation of the equipment for the Operators or Manufacturing Test Technicians.  Attend training sessions at vendors to improve expertise and train other individuals on the content learned as required.

Additional Accountabilities:

• Lead reactive maintenance.
• Lead test/program acceptance.
• Lead calibration and preventative maintenance of equipment.
• Recognize problems from test procedures and/or test results and make appropriate recommendations.
• Able to work from specifications, technical manuals, schematics, and verbal or written instructions.
• Able to compile and record test results.
• Minimal travel may be required to meet the needs of the business (estimated 5%).
• Additional duties as assigned.

Education/Experience Qualifications:

• A minimum of an Associate's degree in electronics is required; an Associate's degree in electronics is preferred.
• Less than One (1) year of related experience is required; One (1) or more years of related experience is preferred.
• Proven hands-on experience in the development and fine-tuning of AOI, AXI plus experience developing, debugging, and sustaining programs for Flying Probe or supporting ICT programs and fixtures.
• Intermediate Verbal and Written Communication Skills.
• Intermediate Electrical.
• Intermediate Decision Making and Problem Solving.
• Basic Teamwork.

Other Qualifications: 

• Able to support and respond to challenging build schedules
• Strong diagnostic skills are expected
• AOI
• AXI
• Flying Probe
• ICT
• General office equipment and materials

Work Environment:

• The work setting should consist of a manufacturing environment with suitable lighting, comfortable temperatures, and a moderate noise level.

Your Rewards and Wellbeing

We believe in rewarding your contribution with a comprehensive package designed to support your life both inside and outside of work. 

• Growth: Bespoke development plans and volunteer time off
• Health: Private medical insurance, Employee Assistance Program and vision care
• Wealth: Enhanced pension contributions, life assurance, and group income protection
• Lifestyle: Electric Vehicle and Cycle to Work schemes, plus 33 days of annual leave

Application Process

At Plexus, we don't look for culture fit, we look for culture add. We value the unique perspectives you bring and review every candidate holistically, balancing professional experience, education and individual journey. 

Accessibility and Accommodations

As a Disability Confident employer, we recruit purely on the basis of skills and merit, ensuring an equitable process for everyone. We are committed to providing reasonable accommodations for individuals with disabilities or special requirements. If you require support during the application process, please contact us at [email protected] with your contact information and a description of your needs.

Note: This inbox is dedicated to accommodation requests; please note that application status updates cannot be provided via this address.